Why do I receive SMS randomly and the first part of the messages are cut?

[AC Question]

Received SMS randomly have their first part cut

When receiving SMS, both from Android and iOS phones, one will sometime have the beginning (usually most of it) cut and replaced by weird characters.

Here's and example of such a text:
"Ԁ΍Ȃ it before lol. How do I switch?"
I know for sure there was a full sentence before the "it" (saw it on the sender's phone), and that didn't include any weird character/emoji.

Nowhere online have I seen anyone mentioning this problem, does anyone have any idea of how I would go about troubleshooting/fixing this?

My phone's a Moto X 2nd gen (bought on november 2014) running Android 5.0 (lollipop). My carrier's T-Mobile.

 

[B. Diddy]

Re: Received SMS randomly have their first part cut

Welcome to Android Central! Have you already spoken to T-Mobile about this?

 

[Raptor007]

Re: Received SMS randomly have their first part cut

That seems like something is getting messed up on the carrier side when receiving the message. I would have them check your phone, maybe replace your sim card and worst case factory reset and start from a clean slate without anything installed and test txt msgs