Samsung A51 Restarting On It's Own - Please Help

[Esma Graham]

Samsung A51 Randomly Restarting on its own

Auto Restart is turned off

Have done a Factory Reset through phone and through bootloader

Have wiped cache through bootloader

Have done a Reset Network Settings and Reset Settings through phone

Bixby not on home screen or side bar but still using Storage

Gone to Mobile Klinic where they done a force update and rebuild of android

And it did again last night a few days after they did it

Please Help me with this issue

 

[Esma Graham]

I still have to call the lady later today and that gives this phone more time.

As it might been a glitch as it happened while I pressed the back button on Friday.

The back button that's at the very bottom layout of the phone underneath where you type of the keyboard that one.

 

[mustang7757]

Ok so keep me posted what they say and which phone u decide.

 

[Ranjen617]

ODD Question shouldn't my IMEI Number be different with a New Motherboard?

Cause according to the Sales paperwork and IMEI Number under about Phone it looks the exact same.

Actually the answer will be a no if done through a Samsung certified repair. I know this since there is an old school hack with coding and it's fairly easy to do. Illegal for the consumer but legal for someone like Samsung to do...;-)

 

[Esma Graham]

Ok so keep me posted what they say and which phone u decide.

Samsung Package Disabler Pro is no longer working for me since its no longer on the Google Play Store Anymore

What can I do now?

Every time I open it i get this

"Failed to Validate the Product Key"

 

[mustang7757]

Samsung Package Disabler Pro is no longer working for me since its no longer on the Google Play Store Anymore

What can I do now?

Every time I open it i get this

"Failed to Validate the Product Key"

Yeah another member has same situation, contact the dev , you didn't purchase from website?

 

[Esma Graham]

Yeah another member has same situation, contact the dev , you didn't purchase from website?

No I purchased it from Google Play

The one from the website looks totally different as an icon as I just purchased that I didn't mind as the dev gave me a 30% off code when I emailed them.

 

[mustang7757]

No I purchased it from Google Play

The one from the website looks totally different as an icon as I just purchased that I didn't mind as the dev gave me a 30% off code when I emailed them.

What's the dev name in play store?

 

[Esma Graham]

What's the dev name in play store?

Says PoliceDeveloper but contact info says

PackageDisabler@gmail.com

The Icon Is - PD MDM from website

Before it actually said Package Disabler Pro (Samsung) from Google play

 

[mustang7757]

Says PoliceDeveloper but contact info says

PackageDisabler@gmail.com

Yeah thats the one , contact them

 

[Esma Graham]

Yeah thats the one , contact them

I did waiting to hear back meanwhile using the website one since I didn't have incove just bank statement

 

[mustang7757]

I did waiting to hear back meanwhile using the website one since I didn't have incove just bank statement

Yeah that's one I used from website , let me know what they say.

 

[Esma Graham]

Yeah that's one I used from website , let me know what they say.

I will

So your icon looks like this http://imgur.com/gallery/wZqalt1 ??

Cause my icon before looked like this
http://imgur.com/gallery/mHfmoXx

 

[mustang7757]

I will

So your icon looks like this http://imgur.com/gallery/wZqalt1 ??

Cause my icon before looked like this
http://imgur.com/gallery/mHfmoXx

Mine is the 2nd picture with green outline

 

[Esma Graham]

This what mine looks like View attachment 326882

Yeah cause your interface looks like the green one mine looks like this


Why is that when I did this - Bank info and address hidden for privacy


and downloaded this from the e-mail they sent me **Key hidden for my use**

 

[mustang7757]

Have to contact the dev , that blue I think is for older android version, need to have the green like mine , let me see if I can find its apk

 

[mustang7757]

Nothing on apk

 

[Esma Graham]

Have to contact the dev , that blue I think is for older android version, need to have the green like mine , let me see if I can find its apk

Yeah I've sent three e-mails just waiting to hear back

 

[mustang7757]

Yeah I've sent three e-mails just waiting to hear back

Ok , I'm curious what they say , I'm waiting on another member that did the same.

 

[Esma Graham]

Ok , I'm curious what they say , I'm waiting on another member that did the same.

Copied from my e-mail from them

Hi,

Samsung blocked our play store app so many times. So each time we republish the app in the play store, the version number has to be changed. But don't worry, both the apps are same in functionality, only a minor difference in UI.

Regards,
PD Team


Edit - Weridly my phone hasn't restarted since i did a factory reset through recovery mode then installed that app right away before I would do any updates through Play Store or Galaxy Store

 

[mustang7757]

Copied from my e-mail from them

Hi,

Samsung blocked our play store app so many times. So each time we republish the app in the play store, the version number has to be changed. But don't worry, both the apps are same in functionality, only a minor difference in UI.

Regards,
PD Team


Edit - Weridly my phone hasn't restarted since i did a factory reset through recovery mode then installed that app right away before I would do any updates through Play Store or Galaxy Store

Umm how did Samsung block their play store app ,only Google can do that ?