Re: Customer service is bad
At this point I'll take slow service then horrible customer service. I left t-mobile before because of bad customer service (the actual people are quite nice) and it's even worse now . I don't think they need to make me pay for shipping even if they refund my account for it ....I don't think I should have to get a replacement online and not in a store if I bought online and shouldn't have to call 5 times to get an problem resolved
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As I have said before .. Good luck with Sprint. I hope your experience is 110% not like anything I experienced with a year + of torture with them... I mean service with them.. service.... .
At this point I'll take slow service then horrible customer service. I left t-mobile before because of bad customer service (the actual people are quite nice) and it's even worse now . I don't think they need to make me pay for shipping even if they refund my account for it ....I don't think I should have to get a replacement online and not in a store if I bought online and shouldn't have to call 5 times to get an problem resolved
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