Verizon Note 7 Recall Thread

[SarahGN]

Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

I have been with Verizon long enough to know that if you ask 3 Verizon reps the same question, you are likely to get 3 different answers. So keep that in mind.

I was told by a Verizon rep that next week they will be getting the IMEIs of the affected devices from Samsung. This doesn't mean that you can't exchange your device if your IMEI is not affected, you can.

 

[Kelly Kearns]

You could end up with one with dead pixels, notification problems, LTE signal problems, manufacturing blemishes ETC.
I guess it's just a chance everyone will have to take.

If that happens you march back in the store and exchange it, just like normal.

 

[felloffthetruck]

Good point. ^^

 

[skullsgrl84]

I am glad Verizon is allowing the return exchange until 9-30. My 14 days expired on Thursday

 

[Kelly Kearns]

I am glad Verizon is allowing the return exchange until 9-30. My 14 days expired on Thursday

Yeah they really don't have much choice. Several of the retail outlets though aren't understanding they have to do this.

 

[Blues Fan]

You could end up with one with dead pixels, notification problems, LTE signal problems, manufacturing blemishes ETC.
I guess it's just a chance everyone will have to take.

Alan, what does that dog have in his mouth? Looks like an Egg Mcmuffin.

Yep. Mine is working fine. That is the one thing I worry about I end up getting one that has an issue or scratches or something.

 

[Mike Dee]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

I have been with Verizon long enough to know that if you ask 3 Verizon reps the same question, you are likely to get 3 different answers. So keep that in mind.

I was told by a Verizon rep that next week they will be getting the IMEIs of the affected devices from Samsung. This doesn't mean that you can't exchange your device if your IMEI is not affected, you can.

I would not take a chance on which IMEI may or may not have this issue unless they could demonstrate for certain what the root cause of the problem is.

 

[Shamshi-Adad]

felloffthetruck;5391742 Alan, what does that dog have in his mouth? Looks like an Egg Mcmuffin.

A Cheeseburger.

Peace. Alan

 

[keepnitreel]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

I would not take a chance on which IMEI may or may not have this issue unless they could demonstrate for certain what the root cause of the problem is.

I'm not taking a chance either and will be exchanging mines but it would be nice to know if I've been a suicide bomber for a little over two weeks..

 

[Kelly Kearns]

Yep. Mine is working fine. That is the one thing I worry about I end up getting one that has an issue or scratches or something.

You exchange it.

 

[Lepa79]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

I have been with Verizon long enough to know that if you ask 3 Verizon reps the same question, you are likely to get 3 different answers. So keep that in mind.

I was told by a Verizon rep that next week they will be getting the IMEIs of the affected devices from Samsung. This doesn't mean that you can't exchange your device if your IMEI is not affected, you can.

I call this BS. Samsung will not do a FULL recall if this was the case. This is just silly.

 

[Kelly Kearns]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

No, no no..

Samsung says no.

If Samsung could identify the phones a full recall wouldn't happen.

 

[SarahGN]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

If Samsung could identify the phones a full recall wouldn't happen.

Samsung can definitely identify the phones. If what the Verizon rep said is true, they are doing this in case the government steps in.

 

[MizWylie]

A Cheeseburger.

Peace. Alan

Alan,

I think he'd prefer an Egg McMuffin.

Haha.

 

[Kelly Kearns]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

Samsung can definitely identify the phones. If what the Verizon rep said is true, they are doing this in case the government steps in.

I believe Samsung over the Verizon rep.

Samsung did not make this decision lightly.

Being able to identify or not is not what stops the government from stepping in.

The government steps in recalls all the time when they can identify the actual individual item.

 

[noordzy77]

Samsung smart switch should completely copy design as i recall.

Almost all phone lag I've seen people talk about leads directly back to Samsung Switch. I IMHO, start fresh.

 

[Kelly Kearns]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

This is a voluntary recall, that is why the government isn't involved right now. The South Korean government is trying to get involved right now. I have been keeping up with it on South Korean news.

The ONLY identification Samsung is making is phones released in China on 9/2.

 

[toenail_flicker]

Re: Verizon Rep Claims They are Getting a List of Affected IMEIs Next Week

I'm not taking a chance either and will be exchanging mines but it would be nice to know if I've been a suicide bomber for a little over two weeks..

True. I was very aware of my phone today maxing the use and keeping the charging going, and being out in public. It got hot, but I tried to keep that in perspective. Didn't make me feel a lot better though. I'd like to get my hands on the IMEI list of affected devices, IF it in fact exists.

 

[SarahGN]

IMO If You Are Within the 14 Day Return Period - Return and Get Your Upgrade Restored

That's what I did. I will miss out on the $25 bill credit that people who exchange will get but my Gear Fit 2 is on the way and I got my $20 Samsung Pay reward too, which I feel is deserved due to the inconvenience of this all.

I will wait for another promo and upgrade then. I suspect that there will be promos in the future after all of this bad publicity. I didn't sell my Note5 so I went back to using that.

 

[Rosesrread1]

I went to Verizon and pre-ordered the phone there . When the phone was shipped to my house the cost of the phone went on the credit card my Verizon store had. As soon as it came i brought it right in to them and they activated it for me. Very easy, very fast. The only thing wrong with any of the phones is the battery. They're sending only new ones. They couldn't send a used ones. Not in a million yrs.