jackash0912
Well-known member
You : Thank you.
Obviously I didn't post my entire chat and did thank her, as well as getting a chat reference number.
You : Thank you.
I chatted with the same casey rep on my end and she was a total ding bat like most of them.
You won't have any issues except for one thing:
1: a LOT of people waiting for a clerk to make eye contact and say, "Can I help you". There will be no established obvious queue for people to wait in line because chairs and stools are scattered all over the store and nobody's gonna want to stand while waiting, ergo no defined queue. And there won't be any "Take-A-Number" system. Just chairs, stools and standing.
Peace. Alan
That's exactly what I said about headphones but the store I bought/returned my devices to was giving me a hard time that I didn't have the black plastic case they came in!I kept everything. But even if I would have returned the accessories, I still would have kept the headphones. Headphones can't be reused or salvaged, for sanitary reasons.
Obviously I didn't post my entire chat and did thank her, as well as getting a chat reference number.
I know it sounds petty, but I would really like to keep all the accessories (phone charger, extra pointers, earphones). Do you think they will let us keep them?
Pretty simple... I gave the ear buds to my, he don't live with me, tossed the box 2 days after I got the phone... I can produce the cord if needed, but if I have to spend 4 hours driving to do so, heads will roll...
More simple answer... keep ya stuff... it be a'ight
I kept everything. But even if I would have returned the accessories, I still would have kept the headphones. Headphones can't be reused or salvaged, for sanitary reasons.
Hopefully you received written proof that you turned it in...I just received an S7 Edge "exchange" yesterday, after having ordered it through customer service from verizon.com. There was no information in the box regarding how to get my recalled Note 7 back to them, so I chatted with them today.
I asked how I should package it and where I should mail it, but was told just to take it in to my nearest Corp VZW store. So, I did.
Or, at least I tried to.
The manager of that store told me that they are not allowed to ship their bad Note 7s, due to "recent NTSB rulings". He looked at my account and confirmed that it had been 'returned' in their system, and that I owed $0 on it. He went on to say that I could just keep it, as there wasn't any way to get it back to Verizon/Samsung.
My spidey senses kicked in, and I called shennanigans. I will call Verizon tomorrow or Monday to get it sorted out, but each and every step of this journey has been filled with conflicting and inaccurate information from Big Red.
I just received an S7 Edge "exchange" yesterday, after having ordered it through customer service from verizon.com. There was no information in the box regarding how to get my recalled Note 7 back to them, so I chatted with them today.
I asked how I should package it and where I should mail it, but was told just to take it in to my nearest Corp VZW store. So, I did.
Or, at least I tried to.
The manager of that store told me that they are not allowed to ship their bad Note 7s, due to "recent NTSB rulings". He looked at my account and confirmed that it had been 'returned' in their system, and that I owed $0 on it. He went on to say that I could just keep it, as there wasn't any way to get it back to Verizon/Samsung.
My spidey senses kicked in, and I called shennanigans. I will call Verizon tomorrow or Monday to get it sorted out, but each and every step of this journey has been filled with conflicting and inaccurate information from Big Red.
Lol, knew I forgot somethinglol... you can't just say that without giving us your source.
Peace. Alan