T-Mobile Note 7 Recall Thread

[s0nic_201]

Blue Beauty .. Show us more

 

[jlczl]

Here are the pics if my exchanged note 7.

//uploads.tapatalk-cdn.com/20160920/3435a939760e797226e684ed2357a60a.jpg

//uploads.tapatalk-cdn.com/20160920/336f76e62b5615d8eef26adf947880f2.jpg

Looks hot! I mean cool.

 

[boltsbearsjosh]

Thanks. I think we all just want the nightmare to be over. I just need to get this loaner EIP off of my account now.

Give your mind a break for a couple of days now. Take care of that in a few days once all of this craziness is hopefully over. Glad you got your Note 7 again!

 

[laestrella]

Give your mind a break for a couple of days now. Take care of that in a few days once all of this craziness is hopefully over. Glad you got your Note 7 again!

Yea you're right. The store was nice enough to box it up. Going to drop it off at UPS when I leave work and then check in by the end of the week or next week.

Right now I'm going to enjoy the crap out of this lovely little gem.

 

[laestrella]

And for anyone wondering I did not bring my box or any accessories. They took only the phone for the exchange.

 

[lsmith9523]

Attention ATL folks that might be interested,,, The T-Mobile store inside StoneCrest Mall has all colors of replacement Note 7's and are doing the exchanges now. I just returned from picking up my Blk Note 7 replacement. (Build date 9/3/16. Made in China) I hope this might help someone..

 

[me23brown]

Attention ATL folks that might be interested,,, The T-Mobile store inside StoneCrest Mall has all colors of replacement Note 7's and are doing the exchanges now. I just returned from picking up my Blk Note 7 replacement. (Build date 9/3/16. Made in China) I hope this might help someone..

Thanks for the update. That's pretty far from my side of town but i'm thinking about it just to done with this whole process.

 

[wookiee2cu]

Willing to bet they don't start until tomorrow because they're manually updating sku numbers to make it go smoothly. There shouldn't be any fees associated

If that's the case no biggie. Like I said the store is only about 3 miles from work and about 5 miles from home so won't be much time wasted if not. I doubt they are waiting until tomorrow to update the sku's since they have to do it manually so I would think they will be doing them today. So if I show up and they have them done then why not go ahead and do the exchange... especially if it's slow.

 

[Victor Hernandez Jr]

If that's the case no biggie. Like I said the store is only about 3 miles from work and about 5 miles from home so won't be much time wasted if not. I doubt they are waiting until tomorrow to update the sku's since they have to do it manually so I would think they will be doing them today. So if I show up and they have them done then why not go ahead and do the exchange... especially if it's slow.

Just spoke to a T-Mobile store in New York and they told me they just received an email from the higher-ups which said do not open do not exchange do not swap until further notice

 

[besweeet]

Store 1: Didn't get any in yet. Said a Samsung rep stopped by recently and said they may come in early next week or the week after...
Store 2: Haven't gotten an official announcement yet, just kind of waiting for an official announcement.
Store 3: Nobody answered. Didn't call back. (Watch this store actually have them available, lol...)
Store 4: Supposed to be shipping them out starting this week, kind of check around some more.
Store 5: Heard a little bit about the whole thing, but haven't gotten any stock yet.
Store 6: Some stores have gotten (supposedly) them but nothing will start until tomorrow...
Store 7: We're supposed to be getting some shipments, starting tomorrow probably.
Store 8: We're starting to receive them tomorrow.
Store 9: Not getting them until sometime in October...
Store 10: Starting to "ship out" starting tomorrow. Matter of time until the stores get them. No official word on when they'll receive them.

I'll just assume that tomorrow will be the day when most stores get their shipments and reps get all the official information about the whole thing.

I might call for a round 2 later today seeing as some people are saying stores are getting them now.

 

[amyf27]

If that's the case no biggie. Like I said the store is only about 3 miles from work and about 5 miles from home so won't be much time wasted if not. I doubt they are waiting until tomorrow to update the sku's since they have to do it manually so I would think they will be doing them today. So if I show up and they have them done then why not go ahead and do the exchange... especially if it's slow.

Yea the one store is probably 4 miles from my work. Then there's one about 2 miles from home and a few in between. Long commute so it would be great to get one tonight but tomorrow is OK for me too

 

[jamesrick80]

Just spoke to a T-Mobile store in New York and they told me they just received an email from the higher-ups which said do not open do not exchange do not swap until further notice

Just called a store here too and they said same...you would think they would try to get some people out of the way...tomorrow will be a mess

 

[me23brown]

Attention ATL folks that might be interested,,, The T-Mobile store inside StoneCrest Mall has all colors of replacement Note 7's and are doing the exchanges now. I just returned from picking up my Blk Note 7 replacement. (Build date 9/3/16. Made in China) I hope this might help someone..

Ok I was thinking hard about it so I called and they said they didn't have any. I really don't get whats going on.

 

[amyf27]

Ok I was thinking hard about it so I called and they said they didn't have any. I really don't get whats going on.

I'd imagine most stores should get their shipments in today so they have some ready for exchanges tomorrow.

 

[Victor Hernandez Jr]

Just called a store here too and they said same...you would think they would try to get some people out of the way...tomorrow will be a mess

I'm gonna deal with instore better, customer reps on the phone are clueless and are no help! Definitely going to a new cell phone provider at the beginning of the year

 

[Dhawk1202]

So I just got mine swapped at the Mall of America in MN. I called around and they just got theirs in! While they were switching me up, the manager came out and said they need to stop any further sales of the device until further notice. She allowed mine and a guy that was also in there. She just said that it came in an email just that minute. The other guy that was in there was doing a JOD from Note 5 to Note 7. She did mention to him that he got lucky because all of the phones were supposed to be reserved for people doing the swap out. Oops!

 

[jamesrick80]

So I just got mine swapped at the Mall of America in MN. I called around and they just got theirs in! While they were switching me up, the manager came out and said they need to stop any further sales of the device until further notice. She allowed mine and a guy that was also in there. She just said that it came in an email just that minute. The other guy that was in there was doing a JOD from Note 5 to Note 7. She did mention to him that he got lucky because all of the phones were supposed to be reserved for people doing the swap out. Oops!

And these are the kind of stories that will continue....people who are not even in for a replacement getting one anyways

 

[amyf27]

So I just got mine swapped at the Mall of America in MN. I called around and they just got theirs in! While they were switching me up, the manager came out and said they need to stop any further sales of the device until further notice. She allowed mine and a guy that was also in there. She just said that it came in an email just that minute. The other guy that was in there was doing a JOD from Note 5 to Note 7. She did mention to him that he got lucky because all of the phones were supposed to be reserved for people doing the swap out. Oops!

Did you swap a loaner for Note 7 or n7 for n7. Did they say anything about fees taxes etc

 

[Dhawk1202]

And these are the kind of stories that will continue....people who are not even in for a replacement getting one anyways

It did sound like in the email she received it stated that the phones were only for replacements. It seemed like this was the first they've heard of it.

 

[Dhawk1202]

Did you swap a loaner for Note 7 or n7 for n7. Did they say anything about fees taxes etc

Yes. I had a loaner phone s7edge. No fees.