Dell’s Cyber Monday in Julysaves you up to 50%!
  1. android_freak1's Avatar
    While I was putting on my new phone case, and cleaning my screen with a soft cloth, I took a magnifying glass to make sure if all the dust was wiped off and at the top edge of the screen there is a "hair-line" scratch or micro scratch. It is barely visible to the naked eye when using the phone normally. Really not sure if it is a scratch or not and its even hard for me to take a photo of it. Its very small. Looks like a piece of hair. I tried to rub the area with the soft cloth but it is still there.

    I always handle my phones with great care and never had banged them around.
    What can cause these micro scratches to appear?

    May be you can try to see them on your phone as well by turning off the screen and holding it at an angle against a light. You'll never see them just using your phone normally, but they are there.

    I also removed the Samsung screen protector when I first got the S10e.
    Have the phone for about 2 months now.
    07-04-2019 01:22 AM
  2. riggerman's Avatar
    Have you removed the factory installed screen protector? If not, then you should be fine.
    07-04-2019 08:48 AM
  3. android_freak1's Avatar
    I removed the screen protector right after I unboxed the phone.

    Don’t know for sure if it’s a scratch but it's not visible at all unless I look at it with a magnifying glass.

    Wanted to post a photo of it, but it’s too small to do it and it has to be at a certain angle.
    07-04-2019 10:37 AM
  4. Morty2264's Avatar
    I removed the screen protector right after I unboxed the phone.

    Don’t know for sure if it’s a scratch but it's not visible at all unless I look at it with a magnifying glass.

    Wanted to post a photo of it, but it’s too small to do it and it has to be at a certain angle.
    I think it's about what you can live with. I myself am pretty anal about installing screen protectors but as soon as I see a small scratch on it from day-to-day use, I usually ease up a bit. Maybe now that you have a small, barely-noticeable scratch on your phone, you may be able to relax about it.

    Or you can see about returning it and exchanging it for another model! It's totally up to you! Let us know what you decide.
    07-04-2019 11:04 AM
  5. android_freak1's Avatar
    I tried my best to take an up close shot of the "thing" or scratch from my other phone.
    Hopefully its focused enough to see it within the red frame.

    Even when the screen is reflected off from a light source without any focus, it is really hardly noticed with the naked eye.
    Attached Thumbnails S10e and Micro scratches on screen?-capture.png  
    Morty2264 likes this.
    07-04-2019 11:20 AM
  6. Morty2264's Avatar
    I tried my best to take an up close shot of the "thing" or scratch from my other phone.
    Hopefully its focused enough to see it within the red frame.

    Even when the screen is reflected off from a light source without any focus, it is really hardly noticed with the naked eye.
    I think I only see it because I know it's within the red frame. If you can't see it, and are not concerned, I honestly wouldn't worry about it.
    07-04-2019 01:41 PM
  7. pduffer's Avatar
    I guess my question is if you are going to stress over what you describe as a hard to see extremely fine scratch on the screen, why did you immediately take off the factory screen protector when you got the phone?
    07-09-2019 09:18 PM
  8. CraftyMe2323's Avatar
    I guess my question is if you are going to stress over what you describe as a hard to see extremely fine scratch on the screen, why did you immediately take off the factory screen protector when you got the phone?
    It barely qualifies as a screen protector...
    07-10-2019 07:35 PM
  9. riggerman's Avatar
    Maybe, but you wouldn't have those micro scratches on your screen.
    pduffer likes this.
    07-11-2019 05:29 AM

Similar Threads

  1. Replies: 1
    Last Post: 07-05-2019, 01:11 AM
  2. Replies: 1
    Last Post: 07-05-2019, 01:11 AM
  3. The Messenger icon on my home screen doesn't show messages.
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 07-04-2019, 03:57 PM
  4. my honor 9i phone touch screen ejected from phone
    By Android Central Question in forum Honor 9
    Replies: 1
    Last Post: 07-04-2019, 03:45 PM
  5. Headphone works fine and is disabled when making a call
    By Android Central Question in forum Samsung Galaxy S
    Replies: 0
    Last Post: 07-03-2019, 11:37 PM
LINK TO POST COPIED TO CLIPBOARD