1. Android Central Question's Avatar
    3 Updates ago, my internet would not remain connected... Every time I open an app, it drops internet connection, this is draining my battery like crazy! 2 Updates ago, this was fixed by the update and phone was working great again! Last Update, about 3 weeks ago, this again became an issue... What is going on? How can I fix this? Can I rollback to last update? Thanks so much -Kris.
    02-15-2018 05:21 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you talking about wi-fi or mobile data, or both? Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-28028
    02-15-2018 10:49 PM
  3. Kris West1's Avatar
    Welcome to Android Central! Are you talking about wi-fi or mobile data, or both? Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-28028
    Yes sir, already did this...
    02-16-2018 07:23 PM
  4. B. Diddy's Avatar
    Ok, so you already did a cache partition wipe -- can you confirm as well that it happens on both wi-fi and mobile data?

    Does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28008
    02-17-2018 02:33 AM
  5. Kris West1's Avatar
    No sir, it doesn't drop wi-fi connection in safe mode.
    02-26-2018 05:53 PM
  6. Kris West1's Avatar
    I am talking about the wi-fi connection.
    02-26-2018 05:53 PM

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