05-07-2012 09:03 AM
66 123
tools
  1. Dave__C's Avatar
    I can't even enroll, nothing is registering.
    You need to confirm that you are actually swiping on the fingerprint sensor. Not the camera, not the LCD display, not the speaker. Don't mean to insult you here.

    You should be swiping the black pad near the top, rear of the phone.

    Press down lightly. If it still doesn't recognize the swipe when the enrollment screen is actually looking for a swipe, then you probably need to head back to AT&T.
    02-22-2011 01:23 PM
  2. BBQ1's Avatar
    You need to confirm that you are actually swiping on the fingerprint sensor. Not the camera, not the LCD display, not the speaker. Don't mean to insult you here.

    You should be swiping the black pad near the top, rear of the phone.

    Press down lightly. If it still doesn't recognize the swipe when the enrollment screen is actually looking for a swipe, then you probably need to head back to AT&T.
    Pulled the battery and now its working like a charm, not sure what the hell was wrong with it.
    02-22-2011 01:27 PM
  3. spielnicht's Avatar
    Dang it, well that's pointless then :-( I thought the fingerprint scanner would suffice.

    You have multiple choices for locking the phone and even with the fingerprint scanner you have to setup a redundant numerical password.
    02-22-2011 02:25 PM
  4. Dave__C's Avatar
    Pulled the battery and now its working like a charm, not sure what the hell was wrong with it.
    Early software. These sorts of anomalies will probably disappear after the first software update or two. Same happened on other phones. My iPhone could not synch over bluetooth to my car stereo until after a software update.

    Glad you solved it!!
    02-22-2011 03:13 PM
  5. Dave__C's Avatar
    Dang it, well that's pointless then :-( I thought the fingerprint scanner would suffice.
    It does suffice. The PIN is only a backup. Only an alternative method of unlock.

    Say for instance, you leave the phone at home and need to get some info from it. You could call home and give someone the pin to unlock it.
    02-22-2011 03:15 PM
  6. Dave__C's Avatar
    I'm kinda surprised how well the finger swipe works. For a moment, i thought it was a gimmick and no security feature. I had my wife try to unlock and it denied her print. Im loving this feature for sure. Good job Moto...
    Imagine if Tiger Woods had an Atrix!
    02-22-2011 03:32 PM
  7. Garz's Avatar
    The finger scanner thing irritates me. Can I disable it? Cant figure that out
    02-22-2011 03:43 PM
  8. Dave__C's Avatar
    The finger scanner thing irritates me. Can I disable it? Cant figure that out
    Of course you can disable. It's disabled by default when you buy the phone But what's the issue you are having?
    02-22-2011 04:11 PM
  9. Garz's Avatar
    Of course you can disable. It's disabled by default when you buy the phone But what's the issue you are having?
    Ive set up the scanner but I dont like having to hit the butto and then scan. I have the scanner active and want to disable it but cant figure it out
    02-22-2011 04:20 PM
  10. Dave__C's Avatar
    Ive set up the scanner but I dont like having to hit the butto and then scan. I have the scanner active and want to disable it but cant figure it out
    If you want any security at all, it will work this way. Pattern or PIN requires the button press to wake the device. In fact, I think any Android device will still force you to press the button, then slide the unlock bar across the display.

    If you want no security, then go back into the security settings and select "none" for the security choice. It's under Location & Security---Change Screen Lock.

    But personally, I find it's easier to use the fingerprint sensor than any of the alternatives including the no-security option.
    02-22-2011 04:44 PM
  11. Garz's Avatar
    If you want any security at all, it will work this way. Pattern or PIN requires the button press to wake the device. In fact, I think any Android device will still force you to press the button, then slide the unlock bar across the display.

    If you want no security, then go back into the security settings and select "none" for the security choice. It's under Location & Security---Change Screen Lock.

    But personally, I find it's easier to use the fingerprint sensor than any of the alternatives including the no-security option.
    Got it!! thanks for the help bro. Im sure I will go back to that but Im messing with it so much right now, I just dont want the security. But I do like that feature. Just bad timing
    02-22-2011 04:59 PM
  12. Maestro1#AC's Avatar
    Anyone able to use the any of the apps that let you unlock the phone with the volume rocker...and then be able to use the fingerprint scanner after.

    because having to push down on the fingerprint scanner to unlock the phone before swyping fingerprint is a little akward
    03-15-2011 04:19 PM
  13. dLo GSR's Avatar
    Anyone able to use the any of the apps that let you unlock the phone with the volume rocker...and then be able to use the fingerprint scanner after.

    because having to push down on the fingerprint scanner to unlock the phone before swyping fingerprint is a little akward
    you'll probably have to try a 3rd party lock screen like Widget Locker for that.
    03-15-2011 04:47 PM
  14. Freakish Gnome's Avatar
    Working great, but can't figure out how to unlock the phone using swipe without having to press power
    You have to hit it otherwise the scanner isn't activated. Otherwise it would be reading everything that got close to it and kill your battery pretty fast. After awhile you get it down to like a 2 second motion anyway.

    Any idea if they'll start expanding its use, like different fingers taking you directly to apps? That would be awesome and make it a feature to actually be jealous of
    03-15-2011 05:55 PM
  15. Incognitum's Avatar
    Is it possible to set up the scanner to do things like log you into apps or websites which require account passwords? Or maybe as the master password on a password manager program? That's where I see the real value in the hardware; I mean you're carrying it around all the time, why only use it at the lock screen?
    03-18-2011 09:09 PM
  16. Freakish Gnome's Avatar
    I'm sure somebody is working on it. I agree, it could be used for so much more.
    03-18-2011 09:53 PM
  17. jess.hickey's Avatar
    Is it possible to set up the scanner to do things like log you into apps or websites which require account passwords? Or maybe as the master password on a password manager program? That's where I see the real value in the hardware; I mean you're carrying it around all the time, why only use it at the lock screen?
    I remember reading somewhere that moto built that possibility into the software but no one has taken advantage of it YET
    03-18-2011 10:17 PM
  18. Duvi's Avatar
    It did worry me, but being that there is also the number lock as backup, i'm no longer worried. only time it doesn't go through is when i try to be silly and swype fast on purpose or not do the whole print. It's accurate as heck and I love it.

    My friend (the one who sold it to me) was saying it was pointless to have the number lock as well, but i think the opposite. glad it's there as backup, just in case the scanner goes bizerk.

    one thing i like about it is that you can not "watch me type my password" or "see the pattern I make". you need MY finger. HAH
    03-19-2011 03:29 AM
  19. Incognitum's Avatar
    one thing i like about it is that you can not "watch me type my password" or "see the pattern I make". you need MY finger. HAH
    I'm not sure I like the idea of living in a world where a mugger needs to steal my phone AND my finger!
    03-21-2011 02:33 AM
  20. Stogies's Avatar
    I just got the device two days ago, and it came with 4.1.83 loaded. I cannot get the scanner to set up. No way, no how. I've tried fast swipes, slow swipes, and light swipes, and heavy swipes and every combination therein, and all I get is a message saying "swipe was too short". I looked on supportforums.motorola.com and there seems to be an issue with this update and the scanner. Anybody else using 4.1.83 and swiping with success?

    https://supportforums.motorola.com/m.../379352#379352
    05-13-2011 02:07 PM
  21. SlickMoney's Avatar
    Some days the scanner and I get along, others not so much. That said, I tried turning it off after using it for awhile and enabled it again about 10 min later. Definitely the easiest way to unlock the phone.

    Sent from my Transformer TF101 using Tapatalk
    05-13-2011 02:24 PM
  22. Krak-a-Lakn's Avatar
    The fingerprint scanner is NOT very secure. I enrolled my left index finger. Then just as a test, I decided to try to logon with my index finger on my right hand - which I have never enrolled. What'ya know, it successfully logged me in on the first swipe.
    Since then, I have been able to logon with almost any finger.

    Same for you?
    05-13-2011 04:18 PM
  23. SlickMoney's Avatar
    The fingerprint scanner is NOT very secure. I enrolled my left index finger. Then just as a test, I decided to try to logon with my index finger on my right hand - which I have never enrolled. What'ya know, it successfully logged me in on the first swipe.
    Since then, I have been able to logon with almost any finger.

    Same for you?
    I had tried that previously but only my enrolled index fingers worked. Just tried again with the same result.

    Sent from my Transformer TF101 using Tapatalk
    05-13-2011 04:54 PM
  24. nomad1109's Avatar
    I disabled the fingerprint reader because I couldn't get the phone to allow calls from my bluetooth headset without taking the phone out and unlocking it with my finger...

    Anyone know if I am missing a setting someplace or that has been able to get past the fingerprint scanner to make a call without swiping your finger?

    Thanks for any help.
    05-13-2011 05:05 PM
  25. CDG's Avatar
    The scanner is acting up for me as well after the update. When it works it works very well but will quit working without any logic. Previously it was only happening when I had the phone powered off for any length of time but just today it stopped for no reason.

    I hope this is corrected soon.
    05-13-2011 05:24 PM
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