Call forwarding Issues

[John409]

So do we know if the option being grayed out to use your phone number as the out going number from your gear is a glitch, or something they stupidly disabled? if disabled, you think root would allow a hack to make it work? I'm not buying one until I know for sure. I'm not going through the crap of letting 100 people know I have a 2nd #

 

[thegame161]

Used it for the first time today. .went work canteen and left my phone on my desk and even with the distance it worked great and still got all my notifications..

 

[yanivf38]

In my situation call forwarding worked as expected between the watch and the phone and after it stopped working, I replaced the phone and few days later it came back.

One thing I did notice is that it stopped working after I paired my headset to the phone and I wonder if this is what triggers some corner case scenario.

So people who had this problem, did you happen to pair another Bluetooth device to the phone in addition to the gear s?

 

[Michael Gilbert5]

Is anybody getting this popping up on the Gear S "failed forward incoming calls from your mobile device to your gear"

 

[aitt]

Is anybody getting this popping up on the Gear S "failed forward incoming calls from your mobile device to your gear"

Won't work if remote connect not on.

Posted via the Android Central App

 

[Michael Gilbert5]

Won't work if remote connect not on.

Posted via the Android Central App

Remote connection is on.

 

[ozcableguy]

I just got a simcard into my gear s today hoping to get the forwarding going. I often leave my phone in the vehicle when working and would love for it to just forward my emails/calls/texts as soon as I leave bluetooth range. unfortunately I am getting that same error message and it is remotely connected. tried with wifi/bluetooth turned off on both aswell, connects just fine but errors when trying to setup call forwarding. Would love to figure this out! (using note4 on rogers in canada)

 

[bijord]

ok so I have a question regarding call forwarding....I have an ATT Samsung S4 Active as my work phone. I have had it forwarded successfully to my T-Mobile Samsung S3. I jumped to the S5 recently, and didn't change my settings in the S4 Active, but now it won't forward. Any ideas?

 

[a7tl46]

newbee.
seem to have the opposite issue. Have a note edge. picked up the gear s the other day. managed to get the call forwarding working fine. The problem is I can't disconnect it. My voicemail worked fine on the edge without the gear s. Now I can disable all the connects from the gear s and shut it down and a call still routes to the gear s. Also disconnected the gear s from the edge and the edge pull down tells me it is not connected to the gear s. Even the gear app tells me it is not connected and yet a call rings through the edge to the gear s ????

 

[Tom Rope]

Here's what I've figured out for my setup - Samsung Note 4, Gear S on ATT: With Bluetooth on, WiFi on and Call Forwarding turned on. I'm at home, get out of Bluetooth range, but still within WiFi range, give it about one minutes and I get the message "Connected Remotely". Then after another 2 minutes, I get the message "Gear is not longer connected by Bluetooth. To forward calls, press OK" or some sort of message like that that fills the screen. I press OK, and then after about another minute, I get a message that says "Calls Forwarded". Then I can leave my WiFi network and everything is forwarded to the Gear S correctly. It takes about 4-5 minutes for all this to happen. BUT, if I am away from home, not connected to my WiFi, say I leave the phone in my car, the automatic call forwarding only turns on correctly about 10% of the time. It works much more consistently if they are both connected to the same WiFi network before being separated. I'm still hopeful future updates will smooth all this out.

 

[Jacob Hargrave]

Pretty sure I figured it out.

I've got a Samsung Galaxy S5 on T-Mobile's network and was having a similar issue (Call forwarding failed, try again?). Turns out if you're using "Call over WiFi" preferred, you'll have this problem. I switched my phone from Call over WiFi preferred to Cellular Network Preferred (it will still call over wifi if the cell network is dead for whatever reason).

As soon as I switched from Call over WiFi to Cellular preferred, my auto call forwarding worked when I turned my bluetooth off on the phone.

I hope this was able to solve your issues!

 

[a7tl46]

had ATT tech reset my voicemail and call forward on their end. Seemed to work as I wanted which is... turn off call forward to gear s so note edge answers to voicemail, or I can answer call. Turn on call forward on gear s and have calls forwarded to gear s, when I want to leave the edge home, or in the car, to answer calls on the gear s. Have this accomplished but the glitch is the time and methods to turn on and off functions. My edge will say it is disconnected from the gear, but the g.s.is still receiving call forwarding, and I cannot disengage call forward from the g.s. Eventually it will disconnect and call forward, but I,ve used different methods to try to accomplish this, with no real consistant way of turning different options on or off to kick start what I want to happen. Takes 4-6 minutes or so as someone suggested. Seems the techs don't know what to do either.

Had one ATT tech forward me to a Samsung tech, who's solution was for me to take it to best buy for a fix. BEST BUY!!!!!!! got to be kidding. when the manufacturer tech sends you elsewhere you know you in a bunch of SH&^*&.

 

[Warren Mandel]

found a solution for the non call forwarding issues! should work with all phones but i did it on my galaxy s5.

go to settings on phone. then under apps, click on call. then additional settings, then call forwarding. then under "forward when unreachable" put in your gear s phone #. save. thats it!

now if your phone is off. all calls will automatically go to watch. make sure you still, have all the gear forwarding on on both the watch and the gear app on phone.

be aware that if a call comes in on your watch if your phone is off, the caller will get your gear s voicemail NOT your phone voicemail. so make sure you set up the gear voicemail on your watch.

i got this solution after about 4 calls to samsung and 3 to ATT , nobody knew what to do except finally got someone at Samsung who fixed the problem,

 

[richstief]

Thought I had a fix...but no go. Anybody with AT&T S that has gotten forwarding to work consistently?

At&t has a glitch with the note 4 to forward calls to the s gear that they are working on
until fixed you will need customer support to perminatly forward calls to the s gear
to check if you're phone has this glitch
go to
settings
aplications
phone
Additional settings
and see if call forwarding is on or if you get a network error
if you get the network error it's the glitch
if this isn't the issue your having
I know that this will help others

 

[Ntchwaidumela]

Go into the phone settings >Call>Additional Settings >Call Forwarding >Forward when unanswered & Forward when unreachable, then enter your Gear S number. You can also use Forward when busy, if you want to bypass voice mail.

Posted via Android Central App

 

[Warren Mandel]

yep thats what i did and it works like a charm.

 

[Corey Labbe]

I am having that ATT issue.....they submitted a case for me after replacing my phone and my watch.

 

[Day1G1]

I'm having the same issues as everyone else. I have an unlocked ATT Note 4 on T-Mobile and think that some of the issues may be device related.

I had an international Note 4(broke it) and the auto call fwd worked fine with the combination and continued to work until I paired my Gear S with the ATT branded phone through the Gear Manager. Now that I have switched devices my call forwarding features both in the Gear Manager and call settings are unaccessible.

The phones may have different settings per the carrier; I will see if the call forwarding works when I get a T-Mobile branded device.

 

[Drezriel]

Has there been any breaking update on this issue? I've had the Note 4 and the Gears for 3 weeks now and I just noticed the "Network or SIM card error". AT&T has replaced the SIM card in both devices and I still cannot get this to work. I also cannot seem to get a hold of a technician that understands that the call forwarding function is in fact a feature and highlight of the device.

Also, am I supposed to enable the call forwarding under the gear manager, the watch, or in the Note 4's options under Settings>Applications>Call>Additional settings>Call Forwarding?

If I'm supposed to set it up under the Gear manager or on the Gear S itself, what number should be listed under the "Number Setting"?

If I'm under the Note 4's Samsung Gear App > Settings > Auto call forwarding > number settings, should it be my phones number or my watches number.

If I'm under the Gear S' > Settings > Call > Auto call forwarding should the number settings be my phone or my watches number?

God, I really hope that made sense. Basically, for those out there with these feature working. Under what settings do you have everything working? Is auto call forwarding turned on, on both the watch and the phone or just one at a time? Is it connected to bluetooth/wifi prior?

 

[Drezriel]

Anybody? Sorry don't mean to be a pest, this is just a very frustrating situation. Especially since I can no longer return the devices since I'm past their 14 day return policy.