Fingerprint Scanner Not Working Well

[mustang7757]

How will that work for people who have to double just to get in?

That's why Samsung has a development team I leave it to the pros to figure it out .

 

[ThrottleJohnny]

V50?

Yes, depending on the price of course.

 

[Eggmundo]

Watched my aunt continually fail to unlock her brand new S10 at dinner last night.

The only one I would consider is the S10e.

 

[anon(661246)]

the fps works for me pretty well even before I received the patch. I suspect after a few version upgrades the sensor will be much more accurate and faster.

 

[Darth Vader4]

You may have to remove your screenprotextor like I did to get it to work properly.

 

[Rose4uKY]

My husband said he's never had a problem since owning the phone. I was telling him about the biometrics update and asking if he got it. I need to set mine up still haven't done it.

 

[mustang7757]

My husband said he's never had a problem since owning the phone. I was telling him about the biometrics update and asking if he got it. I need to set mine up still haven't done it.

Did you have issues with yours?

 

[Hermes Hidayat]

The simple fact is, anyone excusing this POS FPS is a true fanboi in denial. Anyone who's used a true FPS that works well and fast, knows what's possible--and has expectations.

To dismiss this as "you're doing it wrong" is insanity at its highest level. If I wasn't doing it wrong before on my S9+, and it worked at various angles and parts of the finger AND it was extremely fast (virtually instant), then that's the bar to meet or exceed. If the current FPS isn't working, it's because Samsung ignored that bar and built a POS that they could technically call a FPS for the purposes of marketing and putting on their sales collaterals and checklists against the competition.

I can get it to work--but after all the time and effort I generally have to put into it, I might as well just use a PIN code. And that's just unlocking the screen. With regard to Samsung Pay, I am batting ZERO on getting the FPS to work. I ALWAYS have to put in the PIN code.

Funny how it was 100%, including Samsung Pay, on my S9+ and yet this thing can barely work to unlock the screen, and can't work AT ALL to unlock Pay.

"You're doing it wrong." Yeah, right. That's what I say to Samsung--you did it wrong. If it's not functional to the level of your previous S9, and at the level of the competition, you did it COMPLETELY wrong.

And it's even worse if the competition did an in-screen one better. But the simple point is, they should have had the guts to avoid the in-screen unit and put it on the power switch as well, just like with the 10e. Or maybe put it both places. I can only imagine how some of those meetings went between engineering and marketing. I've been in just that type of meeting--and I know how some of those marketing people can be. Reality doesn't exist for them.

Honestly. Youre doing it wrong... I have 2 S10+ and they work flawlessly well for in screen fingerprint. Have you tried OP6T? Or Mi8 Pro? Well i have and i gotta say those are far from good. Let alone flawless... Owh i tried Samsung A50 as well and yeah the in screen fingerprint is a 5/10.far from my S10+s.

Yeah you can say im a fanboy, but you could go through my previous previous posts and tell me about it. XD

 

[Golurk]

1. Only certain screen protectors are compatible with the in screen ultrasonic fingerprint sensor and won’t hinder its function...Samsung sells one that is compatible with the scanner (and also the Edge screen)

2. Samsung recently released an update to help fix the fingerprint scanner and reports say that it is much better after updating, so I would check for any updates (it says in the description.)

Hope that helps!

 

[hdhuntr]

I always need 3 martinis. What's that got to do with anything?

 

[Rose4uKY]

Did you have issues with yours?

I just set up one thumb last night just to try it so far it's working. I turned my facial recognition off but I have smart lock on when I am home but the 4 or 5 times I used it had no problems. Don't see a biometrics update though still on that old #. I did get the Sprint April security update today that is supposed to fix LTE problems.

 

[mustang7757]

I just set up one thumb last night just to try it so far it's working. I turned my facial recognition off but I have smart lock on when I am home but the 4 or 5 times I used it had no problems. Don't see a biometrics update though still on that old #. I did get the Sprint April security update today that is supposed to fix LTE problems.

Yeah it's a weird rollout with the fingerprint sensor, hopefully LTE problem gets fixed

 

[ClintRo]

Still Having LTE issues on Verizon here... I rarely get over 5 GB on LTE. I used to get upwards of 30+ on my Pixel 3 XL.

 

[Almeuit]

Still Having LTE issues on Verizon here... I rarely get over 5 GB on LTE. I used to get upwards of 30+ on my Pixel 3 XL.

I assume you are meaning 5 Mbps?

 

[Mike Dee]

Still Having LTE issues on Verizon here... I rarely get over 5 GB on LTE. I used to get upwards of 30+ on my Pixel 3 XL.

Do you have another device you can check it against to determine if it's a carrier issue?

 

[ClintRo]

I assume you are meaning 5 Mbps?

Yes.. I did.... LOL @ only 5 GBPS!!! 7G BABY!!!!

 

[ClintRo]

Do you have another device you can check it against to determine if it's a carrier issue?

Well I used to get much better on my Pixel 3 XL.... Same usage. I know things could change.

 

[Sapient]

Honestly. Youre doing it wrong... I have 2 S10+ and they work flawlessly well for in screen fingerprint.

Honestly, you just don't understand your phones. Having facial recognition unlock your phone while touching the FPS over and over is not the same as the FPS working flawlessly. I have a 10+, and the FPS fails all the time.

What? That's not what is happening with your phone? I shouldn't assume your experience is the same as mine?

Exactly. Anyone over the age of 4 should know that the same model of a product will have some variation between individual units, and even when that variation is very small, the product won't interact with every individual human in the same way. Shoes that are comfortable on me might give you blisters. The glasses I need to function would likely make your vision terrible.

People who are struggling with the FPS in this device are not stupid. People who can't understand that other people actually have their own fingers and are using them on different devices? Well.....

 

[Mike Dee]

Honestly, you just don't understand your phones. Having facial recognition unlock your phone while touching the FPS over and over is not the same as the FPS working flawlessly. I have a 10+, and the FPS fails all the time.

What? That's not what is happening with your phone? I shouldn't assume your experience is the same as mine?

Exactly. Anyone over the age of 4 should know that the same model of a product will have some variation between individual units, and even when that variation is very small, the product won't interact with every individual human in the same way. Shoes that are comfortable on me might give you blisters. The glasses I need to function would likely make your vision terrible.

People who are struggling with the FPS in this device are not stupid. People who can't understand that other people actually have their own fingers and are using them on different devices? Well.....

A certain amount of the issues are from improperly recording prints. It shouldn't be that way but it is. This tech is not very forgiving.

 

[Hermes Hidayat]

Honestly, you just don't understand your phones. Having facial recognition unlock your phone while touching the FPS over and over is not the same as the FPS working flawlessly. I have a 10+, and the FPS fails all the time.

What? That's not what is happening with your phone? I shouldn't assume your experience is the same as mine?

Exactly. Anyone over the age of 4 should know that the same model of a product will have some variation between individual units, and even when that variation is very small, the product won't interact with every individual human in the same way. Shoes that are comfortable on me might give you blisters. The glasses I need to function would likely make your vision terrible.

People who are struggling with the FPS in this device are not stupid. People who can't understand that other people actually have their own fingers and are using them on different devices? Well.....

I dont have facial recognition ON... I cant understand because mine works flawlessly well... Well you should downgrade to Note 9 or S9 i guess...