Google Nexus 6P People who have ordered from Huawei
- Thread starter jmh625
- Start date
net62957
Well-known member
I had a similar experience.........ordered a 32G Graphite on 10/11, received shipping notice the first of November, and received device about 48 hours later. Delivered on time. Never called customer service once.
stsullivan
Well-known member
Finally it seems like 3 years now finally got my Nexus 6p!
I don't know if I should go play the lottery or not
I don't know if I should go play the lottery or not
Why would a new phone be refurbished? They can't sell a brand new phone and send a refurbished one -- they have to tell you up front it is refurbished.
You will have a hard time obtaining and possibly not at all if you need warranty service from a Swappa-purchased phone. Good luck.
redhawk24
Well-known member
Huawei received my phone today, and as such, I have received a tracking number on my return device. They are shipping it second day air (out of Texas), so the current ETA is Tuesday. I was worried I wouldn't get a replacement device until after Christmas after taking just under a month to get my order initially and the holiday rush, so this is much better than anticipated.
TomRubin
Well-known member
booboolala2000
Well-known member
Good to know. I know yours was a special case with the sparking and stuff. Hoping number two is most excellent.
Posted via the Android Central App
redhawk24
Well-known member
My phone sparked while sitting on the counter (not plugged in, not near anything that could cause issues) and the radios stopped working properly. If you want more details, I posted a thread about it.
http://forums.androidcentral.com/nexus-6p/615123-phone-sparked-radios-not-working.html
TomRubin
Well-known member
only1canoli
Well-known member
Hope you have better luck with ups they I did. Been sitting in Fort Worth ups hub since last night. They said could been the holidays slowing it down or it was to late to ship out, looks like Monday now, Damn it!
Yup
redhawk24
Well-known member
Mine is currently sitting in DFW airport as of 5:28 AM local time. We'll have to see how long it sits there.
Guy Katz
Well-known member
same here. ordered a 32G aluminum 6p on the 20th of October. got it last Friday.
I have to say over all it was a bad experience. slim chance I will deal with these guys in the future.
redhawk24
Well-known member
Left DFW last night at 9:47 PM local time. In Louisville, KY right now. (Going to Toledo, OH)
just curious, why did most of you decide to go through Huawei? Seems like an awful experience. And if it was because the style you chose wasn't available via Google, why not cancel then reorder from the Play Store once it was in stock?
just doesn't make sense how somebody can receive a phone before somebody that ordered earlier. Do you know if the delayed units were limited to North America? since Huawei has never shipped a significant amount of devices to the US in such a short amount of time, they must've used a distributor they were unfamiliar with, which might be to blame.
Also, their customer service seems like they lacked a lot of information and were only able to provide information you could've figured out yourselves. I wonder if those were existing employees or they hired an outside agency. Hopefully they'll handle any returns much more efficiently.
In the past Google has been a nightmare to deal with at launch, but they made significant strides this year, albeit not perfect. IMO they should've made the frost available in 32GB and offered the gold outside Japan.
Anyway, just curious if there was some sort of incentive to go through them other than "availability."
just doesn't make sense how somebody can receive a phone before somebody that ordered earlier. Do you know if the delayed units were limited to North America? since Huawei has never shipped a significant amount of devices to the US in such a short amount of time, they must've used a distributor they were unfamiliar with, which might be to blame.
Also, their customer service seems like they lacked a lot of information and were only able to provide information you could've figured out yourselves. I wonder if those were existing employees or they hired an outside agency. Hopefully they'll handle any returns much more efficiently.
In the past Google has been a nightmare to deal with at launch, but they made significant strides this year, albeit not perfect. IMO they should've made the frost available in 32GB and offered the gold outside Japan.
Anyway, just curious if there was some sort of incentive to go through them other than "availability."
only1canoli
Well-known member
Could be because you can make payments. I didn't have any problems ordering mine. Ordered it Nov 28 being delivered tomorrow.
Yup
Yup
redhawk24
Well-known member
I went through Huawei for the ability to finance the device. Otherwise, I would have had to either stay on my Note 4 or upgrade through the T-Mo system.
Guy Katz
Well-known member
Just wondering, what color/storage option did you get? I ordered mine on 11/30 and haven't received shipping email yet.
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