Note 4 - Samsung $200 trade in promotion

[InfinitiFX35]

I sent all my info in on 11/24 and they took delivery on 11/25. They have since said no email can be found. They asked for proof, I sent them the USPS delivery receipt. They then came back about 2 weeks later asking if I sent the confirmation email or the needed documents. I then sent them a photo of all the included documents and delivery receipt, and that was 2 weeks ago and not a word. All-in-all I am very dissatisfied with the process and will be getting screwed out of my money and my trade which I would have kept otherwise. Perhaps I should send them a bill for having to trade in the phone and then not getting what was owed. Sorry, but WTF!!

 

[TechNut79]

Have you tried contacting them through Facebook? Just search for Prize Logic. I received a response in only a few hours.

via Note 4 on Verizon Wireless

 

[InfinitiFX35]

I will try that. I am guessing the envelope was lost and they want nothing to do with it.

 

[TechNut79]

That sucks. That's why I always make copies in case of someone not receiving whatever I'm sending.

via Note 4 on Verizon Wireless

 

[xmostwanted559x]

It's been about a month and nothing. They seem to not know anything about my resubmission. They say I got denied originally and know nothing about my resubmission.

 

[InfinitiFX35]

They don't seem to be interested in any of the copies...

 

[dpham00]

Assuming Facebook doesn't work, Take down the info, file a complaint with the state attorney general and bbb. I had to do that once on another rebate where they denied that I sent the original even though I did. Calling them got no where,but was able to get the money after filing the complaint

Sent from my Verizon Samsung Galaxy Note 4

 

[jimd1050]

"Your rebate check should arrive to the mailing address you provided during registration in approximately 6 to 8 weeks*." was a statement in the "Approval Message" - I "ASSUME" that means 6-8 from the date we received that message!

Speaking of which, it was 6 weeks this past Tuesday (12/23) for me... still nothing! ???

 

[jimd1050]

...seven weeks today - still nothing!!! Just sayin'...

 

[billinaz]

I got my "your request was approved......... subject to verification" email on 11/11/2014 so its just a little over 7 weeks for me.

I wonder how long beyond the 8 weeks they stated this is going to drag on.

 

[jimd1050]

I got my "your request was approved......... subject to verification" email on 11/11/2014 so its just a little over 7 weeks for me.

I wonder how long beyond the 8 weeks they stated this is going to drag on.

I guess it's not officially "Our Money" until it's in "Our Hands", right?

 

[John YY]

I got approval email in 11/11/2014 too and nothing happened so far. I send email to custom service, no response so far.
"Congratulations!
Your rebate has been approved. Your rebate check should arrive to the mailing address you provided during registration in approximately 6 to 8 weeks*. Thanks for participating."

 

[krystalevenstar]

8 weeks today. Same story here, got approved from the start and received the approval email on 11/11. Just emailed Prizelogic and sent them a message on Facebook. A few more days and I'm seriously going to start BBB complaints, particularly if they don't respond to me.

 

[heathersimon]

I've never been successful in getting a rebate from Prizelogic. I'm pretty sure they just hope that everyone forgets they're owed money so they don't have to pay out.

 

[ctk4949]

I got a message from Prizelogic Facebook, saying i was denied cause I bought the phone from best buy. :'(

 

[krystalevenstar]

Just got this message via their Facebook "We apologize for the inconvenience. There was a slight delay in the fulfillment process. We are working closely with Samsung to get rebates shipped as soon as possible."

 

[Beetlesauce]

I think the publicity will be horrible for Samsung if nobody gets paid, regardless of Prizelogic administering the rebates. Too many people on this promotion for them to just hope we forget about the rebate. Everybody approved will get paid .... eventually.

 

[stackberry369]

Re: samsung $200 trade in promotion

It's $799 which is surprising since its cheaper than AT&T.

Posted via Android Central App

Reesh, enjoying the phone?

Posted via the Galaxy Note 4

 

[jimd1050]

Just got this message via their Facebook "We apologize for the inconvenience. There was a slight delay in the fulfillment process. We are working closely with Samsung to get rebates shipped as soon as possible."

Thanks Krystal,

I just got this reply from Samsung:
--------------------------------------------
"Hi Jim, we appreciate your patience and do apologize for the wait. We have been working closely with PrizeLogic to ensure our customers receive their rebates as soon as possible. Unfortunately, the volume of rebates was so high that they are currently taking a little longer than expected. At this time we do not have a specific time frame but so long as you have your confirmation, you will receive yours. Again, we do apologize this is taking longer than expected!"
--------------------------------------------
Still nothing from PrizeLogic - I don't think they expected such an overwhelming response to this offer - $200.00, DUH!

 

[jreuschl]

I see Prize Logic posted a picture of them having a Christmas party on their Facebook page. Maybe they should work on the rebates instead?