My screen protector that came with the phone didn't last long before it got scratches and small bubbles, so I reached out to them and they sent me a new one for freeView attachment 302264
https://forums.androidcentral.com/e...-transparent-et-fg975ctegus%2F&token=Vr6MpJSZI've been trying to find where you can order them , I want to have as backup
https://forums.androidcentral.com/e...-transparent-et-fg975ctegus%2F&token=bZWauI1g
How or where are you guys reaching out to then with success? Mine got horrendously scratched this weekend and distraught about it.
Yeah not showing me anything of sort.It shows a place in NY about 44 miles from me , should I call see if they deliver or another option?
Strange , might contact them tomorrow SamsungYeah not showing me anything of sort.
https://forums.androidcentral.com/e...-transparent-et-fg975ctegus%2F&token=aQDQJEWd
It shows a place in NY about 44 miles from me , should I call see if they deliver or another option?
Thanks for the heads up so gotta call the number as chat cant do anything.I just messaged them on Samsung Members app and they said they cant process it through chat but if I call 1855-726-8721 9-9 they can handle it
I just messaged them on Samsung Members app and they said they cant process it through chat but if I call 1855-726-8721 9-9 they can handle it
Now I'll try both ways tomorrow lolIts through the Samsung Members app that you gotta order them through. I did the phone call and they were straight up rude saying they wont replace it. Chat was the way I got mine in 2 days
Just like everywhere else. Customer service is so unorganized lol. But I got mines through chat and so did many people I helped on Reddit.So one person says chat and the other says phone. I guess it depends on who's on the other end.
Just like everywhere else. Customer service is so unorganized lol. But I got mines through chat and so did many people I helped on Reddit.
This is the typical Samsung experienceSo one person says chat and the other says phone. I guess it depends on who's on the other end.
Just like everywhere else. Customer service is so unorganized lol. But I got mines through chat and so did many people I helped on Reddit.