Sprint ONE April 19th

Guess it wouldn't hurt to ask. I"ll ask and get back to you guys

Finally got a chance to ask Sprint about the S4's world capabilities. Sounds like it will have world roaming but it's not going to have a SIM slot like the HTC ONE.

"You: I am trying to decide between the new htc ONE and the S4. And if one is a world phone, that would make the decision for me.
Quinn J.: Okay.
Quinn J.: I am trying to find the information.
Quinn J.: Please stay connected.
You: I heard the HTC ONE is a global phone but haven't heard anything about the S4...that's why I ask
Quinn J.: Yes, we have also limited information about galaxy s4 as it has not been launched yet.
Quinn J.: you can also watch the phone and information about the galaxy s4 at the link Sprint
Quinn J.: Yes, it will have global roaming.
Quinn J.: Sprint's version of the Galaxy S 4 will include global roaming support when it lands on store shelves.
You: will it have a sim slot so I can put in sim cards in other countries?
Quinn J.: I am checking it.
Quinn J.: I did not found that information about SIM slot so It looks that it will not have SIM slot but It can be verified after launching the Galaxy s4. Sprint will launch Galaxy s4 soon so all the information will be updated soon on the website Sprint
Quinn J.: I would request you to check the updates however you can pre register to get notifications about galaxy s4
Quinn J.: YOu can pre-register to get notifications at the link http://sprint.p.delivery.net/m/p/nxt/wap/zx8/indexGS4.asp?INTNAV=MA:LP:040813:GalaxyS4:PreReg
You: yeah I registered already :)
Quinn J.: Sprint will launch it soon.
You: Okay, thanks for your help Quinn.
Quinn J.: You are welcome."
 
If there's one thing I learned from working Sprint corporate, it's that the risk of working with a 3rd party isn't worth the discount to me.

Sent from my Galaxy Nexus using Tapatalk 2

I agree. They count on the fact that most people won't read the fine print.
 
Anyone who pre ordered with Sprint get their phone yet? I hope we get a surprise before the 19th!
 
Don't change your address before placing a preorder. I just had to work customer care hard to verify I wasn't fraudulent (was unable to verify, had order cancelled and almost didn't get it verified the second time...).

Anyway. Finally confirmed. She said it would ship in 2-5 days. When my tracking number goes up I'll let you guys know how accurate that is!

Sent from my Galaxy Nexus using Tapatalk 2
 
Don't change your address before placing a preorder. I just had to work customer care hard to verify I wasn't fraudulent (was unable to verify, had order cancelled and almost didn't get it verified the second time...).

Anyway. Finally confirmed. She said it would ship in 2-5 days. When my tracking number goes up I'll let you guys know how accurate that is!

Sent from my Galaxy Nexus using Tapatalk 2

That would be awesome if it shipped in 2 days! Here's hoping!
 
Just did an IM chat with Sprint and..... no news. She said they hope it ships so we have it by April 19.
I'm preparing to be disappointed. Preordered early morning April 5, and while ATT is already selling it, us Sprint preorders probably won't even have it on 4-19. I'm betting on Monday since UPS doesn't usually deliver on Saturdays.
If I don't get it on Friday, I'm calling Sprint to get my $36 upgrade fee dropped.
 
Last edited:
I pre ordered the One on April 5th, the guy on the phone said I should get it in 2-5 days. I called on the 11th and was told it was back order. Kinda bummed that they are having trouble getting this in stock.

Sent from my EV3D using Tapatalk 2
 
I just contacted Sprint instant message and inquired about my pre order. This was the response: "I would like to confirm you that your preorder will be received by 04/19/2013." I hope this is true.
 
Still no tracking number on my order status.......

It's a Monday morning....did you really expect one by now? They will likely begin creating shipments tomorrow night and they will all go out Wednesday for ground/overnight, whichever will get them there on Thursday for your location.
 
It's a Monday morning....did you really expect one by now? They will likely begin creating shipments tomorrow night and they will all go out Wednesday for ground/overnight, whichever will get them there on Thursday for your location.

I wouldn't be surprised to have a trucking number this evening or tomorrow. I don't really care at this point, I'm just glad it's almost here.

Sent from my Galaxy Nexus using Tapatalk 2
 
I'm not going to lie. It is a little frustrating to be told 2-5 days when you order just to find out they don't have any in stock yet. I hope I get it before Friday.

Sent from my PG86100 using Tapatalk 2
 
No updates yet.... Is it typical to receive the phone day before release date or day of with a Sprint pre order?
 
Anyone think Sprint will give us free overnight shipping if they don't get it until Thursday?
Crickets.
Think I'm going to call CS soon, they would have to be in the warehouse by now if we're supposed to get them on Friday.

ADD: Just did an online chat, here's what the CS rep said: "Everything looks great with your pre-order. It is currently at the final stage of processing at our warehouse and will be shipping out to you soon. You can expect to receive your order on or around the release date, April 19th."

So take that for what's it worth.
 
Anyone think Sprint will give us free overnight shipping if they don't get it until Thursday?
Crickets.
Think I'm going to call CS soon, they would have to be in the warehouse by now if we're supposed to get them on Friday.

ADD: Just did an online chat, here's what the CS rep said: "Everything looks great with your pre-order. It is currently at the final stage of processing at our warehouse and will be shipping out to you soon. You can expect to receive your order on or around the release date, April 19th."

So take that for what's it worth.

Hopefully "..on or around..." means the 18th and not the 21st or later!

Sent from my PC36100 using Android Central Forums
 
Apparently a person on the forums that goes by mstrblueskys, got his sprint HTC one early since he purchased the phone directly through HTC store. So hopefully us "loyal","faithful" sprint customers will be hearing from Sprint later today about the status of our orders.
 
For what it worth, just chatted with a rep, after stating that I will go to ATT and refuse the shipment if I don't receive the phone by the 19th, the rep responded by saying that they dont expect any delays. So, it seems they will still make it to us by the 19th even though no shipping info has made it out yet.