I do think 2 months is a long time. But I guess it depends on the complaints. None of us are entitled to personal tech support from every company we try to contact. As awesome as it would be, if they responded to EVERY LAST email and complaint/request, they'd never have time to make any cases. I'm not saying your complaint wasn't valid, or that companies don't have some obligation to stand behind their products. What my main point is, is that we ALWAYS as consumers jump to the "I will never buy from them again!" Well, as bad as I hate to admit it, Spigen doesn't give a rats a-- if you or I don't buy from them. Someone else will, and they'll remain wealthier than you or I or anyone else on here combined. Maybe if we were more judicial about our threats, they'd mean more instead of throwing them around everytime we feel sleighted.