Just finished up a vzw chat, check this out. I still dont believe it but we'll see..
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Shaina'
Shaina: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hi Im trying to decide on a new smart phone
Shaina: I'd love to help you find a great new phone for you today!
Shaina: Are you a new or returning customer?
You: Im currently a customer now, but I dont see the phone Im looking for. I thought the thunderbolt was supposed to come out on valentines day??
Shaina: I'd love to answer your quesitons.
Shaina: Today isn't Vday yet... (Smile.)
Shaina: What do you like about the Thunderbolt?
You: Well Ill be upgrading from my droid 1 and I love android and all the new features htc has to offer like sense 2.0 4g ffc ect...
Shaina: Awesome. It's a great phone.
Shaina: I have the Droid X personally and can't get enough of android either.
Shaina: You have to get this game called Slice It! So addicting! (Smile.) May I have your mobile number to check for additional discounts on your account for when you upgrade?
You: So you must not be in eastern standard time??? Cause its after midnight in Michigan
You: I have heard about slice it but I havent downloaded it yet, Ill do that
Shaina: Yes, I figured that, but you have to give them time to update the website- changes usually happen around threeish, and no, I'm in Alabama - Central Time.
Shaina: It's so much fun! Do you want me to check your account for extra offers?
You: Sure might as well, I plan on getting it with my annual upgrade, thank you
Shaina: Great. May I have your number?
Shaina: I'm sorry. I didn't even see it!
You: lol no problem
Shaina: So I can verify you're able to receive information and that we have the right account pulled up, may I have your first and last name along with the last four of the account holder's ssn, please?
You:
Shaina: Thanks so much!
Shaina: I don't see any extra discounts, but I do see that you're able to bill to your account, so you wouldn't have to pay anything out of pocket to order the phone. Isn't that awesome?
You: That is awesome! So would it just come on my next bill?
Shaina: Yes, yes! That's exactly right!
Shaina: Also, if you order tomorrow, you'll receive free overnight shipping before 4:30PM and free activation as well.
You: Well thats very cool! Do we know what pricing is going to be for this master piece???
Shaina: That my friend, we don't know - honestly. I'm sorry.
You: bummer...So i can assume that I might find out on verizons site around 3am???
Shaina: Well, I can't be sure, but it usually happens around then. It may be as late as the early morning hours. I'm sorry. I wish I had more information on that part for you.
Shaina: Did I lose you?
You: I totally understand, thank you so much for your help tonight! But we should be able to order this tomorrow correct?
You: Nope didnt lose me Im just slow lol
Shaina: That's correct. I've loved helping you with your questions about this! Is there anything else I may assist you with before we end this chat?
You: Nope you answered everything! thank you!
Shaina: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great evening!
Your chat session has been ended by your Verizon Wireless online agent.
But ya I just got done talking with both of them a few minutes ago. Btw my bro works at the one in Bourbonnais IL, His friend is a manager at the one in Matteson IL (for those who live anywhere near here) Honestly I am thinking more and more that stores will get them in tomorrow and release them Thursday (17th)
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