Verizon: Galaxy Note 8 Pre-Order Thread
- Thread starter Almeuit
- Start date
Moonliterider
Well-known member
- Jun 3, 2014
- 166
- 10
- 18
Update on Missing Sounds Settings on my Note 8
I was on the phone with tech support for an hour, because the area under settings where you can set your ring tone or notification sounds was actually missing. It was a black screen with nothing! The tech guy was really surprised and after doing everything possible(after he remotely tried to find it himself, and he wasn't happy with several things that my phone was not doing. So, of course I had to do a factory reset on my few hours old phone, that had only just been activated and that's it. I was told that sometimes the phones uhave been sitting on shelves for awhile and "these things just happen." I told them I was kind of wary about having to do a factory reset on a phone that didn't even have anything but the apps that came with the device itself. A note was attached to my issue in case this turns out to be a factory defect. I'm going to be watching closely for any further issues. I really hope not, because this phone is beautiful and It has all the capabilities that I want in a phone. Crossing fingers that this was just a fluke incident and it will go smoothly from here on out! Sorry if I posted this in the wrong space! I'm still new and trying to find my way around. Thank you for your understanding!
I was on the phone with tech support for an hour, because the area under settings where you can set your ring tone or notification sounds was actually missing. It was a black screen with nothing! The tech guy was really surprised and after doing everything possible(after he remotely tried to find it himself, and he wasn't happy with several things that my phone was not doing. So, of course I had to do a factory reset on my few hours old phone, that had only just been activated and that's it. I was told that sometimes the phones uhave been sitting on shelves for awhile and "these things just happen." I told them I was kind of wary about having to do a factory reset on a phone that didn't even have anything but the apps that came with the device itself. A note was attached to my issue in case this turns out to be a factory defect. I'm going to be watching closely for any further issues. I really hope not, because this phone is beautiful and It has all the capabilities that I want in a phone. Crossing fingers that this was just a fluke incident and it will go smoothly from here on out! Sorry if I posted this in the wrong space! I'm still new and trying to find my way around. Thank you for your understanding!
Last edited:
It's in my hands and so far I love it. So much better than the S7 edge. Glad to have a note again.
Moonliterider
Well-known member
- Jun 3, 2014
- 166
- 10
- 18
Tell that store to call Customer Service. That phone has been officially released by Verizon and they can confirm it.
I didn't pre-order as I was in waiting to see who had the best deal, then became too busy over the weekend. Once I heard people actually received their phone, and I saw, "Same day pickup" was available, I headed over to try to score. They let it slip they had them, but couldn't release them.
I have a cold, so I wasn't in any shape to put up a fight.
I just ordered online with 8 AM Next day delivery.
Let's see what happens!
One of the little info things that comes with the paperwork said to charge it to full before turning it on.
kj11
Well-known member
- Jun 4, 2010
- 2,132
- 56
- 48
Oops...I don't read directions well I guess. Ha. I was pleasantly surprised when I turned mine on and it was 94% though
amyf27
Well-known member
- Oct 24, 2015
- 9,907
- 276
- 83
That's a precaution. I have been doing that my last few phones as I know the power needed to fully setup esp if there are pending updates.
Mooncatt
Ambassador
- Feb 23, 2011
- 11,066
- 813
- 113
This would actually worry me, depending on the manufacture date. If it's been sitting on a shelf for even a few weeks at a near full charge, I'd be concerned about degraded battery life already.
kj11
Well-known member
- Jun 4, 2010
- 2,132
- 56
- 48
I don't know... Typically any new device I receive has battery in the 50%-80% range. Ran it down to about 30% before I went to sleep, screen was on for over 5 hours
Mooncatt
Ambassador
- Feb 23, 2011
- 11,066
- 813
- 113
Yeah, I would've expected them to show up at a normal storage charge level closer to 50%. Coming out of the factory at 94% would be abuse in my book for typical lithium batteries, and possibly worthy of a warranty claim since it's sealed. I know Samsung said these should be good for over two years. Unless they have some new tech to protect the batteries from the degradation caused by full (and along the same lines, empty) charge levels, I would be suspect of that claim.
droidntn
Well-known member
- Jul 4, 2010
- 1,341
- 88
- 48
Arriving at 94% is excellent. No phone that i've ever had arrrives at 100%. Im relieved to know that shelf life of a few weeks only drained 6%.
Mooncatt
Ambassador
- Feb 23, 2011
- 11,066
- 813
- 113
If the phone was fully charged from the factory, 6% is a lot to lose when on the shelf. Yes, the batteries do self discharge a little bit, but I would expect it to still be 100% unless it's already damaged. I've had my backup phone in storage charge for months on end with less if a loss than that. 1% or 2% at most.
But without knowing the initial charge level when it was boxed up, there's no way to tell how/why it got to 94% on delivery.
Side note....(no pun intended) I'll try to remember to take all pictures in landscaping mode so you all are not bending your necks to see the pictures better.
Attachments
toenail_flicker
Well-known member
- Aug 11, 2011
- 4,677
- 0
- 0
Similar threads
Trending Posts
-
-
Question Mengapa Minecraft Unlimited Items Bisa Menjadi Masalah Saat Bermain?
- Started by samsung-12
- Replies: 1
-
Factory restore..asking for previous pin
- Started by tn man
- Replies: 6
-
-
Facebook
Twitter
Instagram