Been following this thread awhile, thought I'd share my experience.
I bought my Note7 from a Verizon store here in Missouri and have been dealing with unclear and inconsistant responses from Verizon operators and in store personnel as well anytime I ask questions.
I went to Best Buy today (for something not Note7 related) when I passed by the Samsung clerk exchanging a recalled Note7 for a new one. I asked her if they had them in and she said yes, but only for exchanges. She also said that they were getting them by carrier, and they already had Sprint and AT&T, but had just received a box of Verizon Note7s. So after I left Best Buy I called my Verizon store and the employee told me they didn't have them in yet and Samsung won't be shipping till mid October. I told him that Best Buy had them in now and he just responded that they'll email when they get there's. Not satisfied, I drove to the store. I have a friend who works at the this Verizon store and had been on a vacation till recently. I asked her if they had any in stock and she said no, but they will, for sure, Wednesday. I told her about Best Buy. She said she thought it was strange that Best Buy would receive Verizon Note7s before the Verizon retail stores did, and that might mean they'll have them available tomorrow.
I asked her about accessories (stuff that came in the box) too. She said return whatever you have, and whatever you don't return they'll take out of the new box. She also said you have to exchange for the color you originally purchased.
Long story short, she said she'll grab one for me when they come in and call me.
Don't know if this helps anyone, but that's my story!
I bought my Note7 from a Verizon store here in Missouri and have been dealing with unclear and inconsistant responses from Verizon operators and in store personnel as well anytime I ask questions.
I went to Best Buy today (for something not Note7 related) when I passed by the Samsung clerk exchanging a recalled Note7 for a new one. I asked her if they had them in and she said yes, but only for exchanges. She also said that they were getting them by carrier, and they already had Sprint and AT&T, but had just received a box of Verizon Note7s. So after I left Best Buy I called my Verizon store and the employee told me they didn't have them in yet and Samsung won't be shipping till mid October. I told him that Best Buy had them in now and he just responded that they'll email when they get there's. Not satisfied, I drove to the store. I have a friend who works at the this Verizon store and had been on a vacation till recently. I asked her if they had any in stock and she said no, but they will, for sure, Wednesday. I told her about Best Buy. She said she thought it was strange that Best Buy would receive Verizon Note7s before the Verizon retail stores did, and that might mean they'll have them available tomorrow.
I asked her about accessories (stuff that came in the box) too. She said return whatever you have, and whatever you don't return they'll take out of the new box. She also said you have to exchange for the color you originally purchased.
Long story short, she said she'll grab one for me when they come in and call me.
Don't know if this helps anyone, but that's my story!
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