ibcop
Trusted Member
- Mar 9, 2011
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Verizon Note 7 Recall Thread
- Thread starter dpham00
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
After the latest Note 7 eruption I don't think it will be much of an issue. It's feeling like a second and final complete recall is coming.
After the latest Note 7 eruption I don't think it will be much of an issue. It's feeling like a second and final complete recall is coming.
Maybe it's not the battery. Maybe it's to big of a battery in the spot provided getting pinched.
Battery and phone should each have safety measures built in. This just shouldn't happen. Someday (more likely already) Samsung will figure out the real design problem but we'll never know it unless some Samsung engineer goes rogue
- Apr 23, 2011
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
Pretty good actually. I don't feel a need to buy another Android phone, though I did pick up a moto z play for $20 after promotions so I still have a decent Android.
Pretty good actually. I don't feel a need to buy another Android phone, though I did pick up a moto z play for $20 after promotions so I still have a decent Android.
Re: Is Verizon giving an extended return period for the replacement Note 7's?
Went to the Verizon corporate store where I had replaced the Note 7 twice and they were aware of the new announcement. They took my N7 and didn't charge me a restocking fee. Refunded the accessories too. I got an iPhone7 and hopefully the N8 next year will be great.
Went to the Verizon corporate store where I had replaced the Note 7 twice and they were aware of the new announcement. They took my N7 and didn't charge me a restocking fee. Refunded the accessories too. I got an iPhone7 and hopefully the N8 next year will be great.
Re: Is Verizon giving an extended return period for the replacement Note 7's?
Called vzw and spoke with a manager who removed return restriction from my account. Took phone to corporate store and returned with no problem. Went to Apple and got the 7+ activated. Phone is ok, but looking forward to next Note.
Called vzw and spoke with a manager who removed return restriction from my account. Took phone to corporate store and returned with no problem. Went to Apple and got the 7+ activated. Phone is ok, but looking forward to next Note.
droidman2177
Well-known member
- Jul 21, 2010
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
the pixel is made for google by HTC, not LG.
the pixel is made for google by HTC, not LG.
Joe the Insider
Trusted Member
- Feb 19, 2011
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
You can exchange your note 7. There's no exchange date, you can do it whenever.
You can exchange your note 7. There's no exchange date, you can do it whenever.
ibcop
Trusted Member
- Mar 9, 2011
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
Can you return the replacement Note 7 for a refund???
Can you return the replacement Note 7 for a refund???
Joe the Insider
Trusted Member
- Feb 19, 2011
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
I can find out. I don't see why not though.
Mooncatt
Ambassador
- Feb 23, 2011
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Re: Is Verizon giving an extended return period for the replacement Note 7's?
Here's a twist. My wife exchanged the N7 for the S7E and hates it. Unfortunately the local corporate store has been sold out of the replacements for a while and we have yet to be able to exchange back into the N7.
The way things are going, it wouldn't surprise me if Verizon pulled the N7 all together. IF that happens and it's before people like us can get back into the N7, do you think they will allow trade ins of the S7E outside of the 14 day window?
Here's a twist. My wife exchanged the N7 for the S7E and hates it. Unfortunately the local corporate store has been sold out of the replacements for a while and we have yet to be able to exchange back into the N7.
The way things are going, it wouldn't surprise me if Verizon pulled the N7 all together. IF that happens and it's before people like us can get back into the N7, do you think they will allow trade ins of the S7E outside of the 14 day window?
Verizon exchange replacement
Verizon right now has no official word so most stores are not allowing it. But I'm calling verizon to put a note on my account so I can return.
Verizon right now has no official word so most stores are not allowing it. But I'm calling verizon to put a note on my account so I can return.
Milt K
Well-known member
- Sep 17, 2016
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Re: Verizon exchange replacement
Verizon customers with replacement Note 7s are still in a good spot even after the 14-day return window just like with the first recall. More than likely they will follow their closest competitor's (AT&T) lead and allow 1) a refund of the phone and accessories or 2) exchange to a new phone and issue an official statement Monday or Tuesday. If you are within the 14-day window and can't live with the anxiety due to uncertainty, then return/exchange it now. Talk with a manager at a corporate store and they will waive the $35 restocking fee as well.
There is absolutely no risk to your money if you're in the USA and under a nationwide carrier. The uncertainty for me would be whether they will still carry the Note 7 phones for sale.
Verizon customers with replacement Note 7s are still in a good spot even after the 14-day return window just like with the first recall. More than likely they will follow their closest competitor's (AT&T) lead and allow 1) a refund of the phone and accessories or 2) exchange to a new phone and issue an official statement Monday or Tuesday. If you are within the 14-day window and can't live with the anxiety due to uncertainty, then return/exchange it now. Talk with a manager at a corporate store and they will waive the $35 restocking fee as well.
There is absolutely no risk to your money if you're in the USA and under a nationwide carrier. The uncertainty for me would be whether they will still carry the Note 7 phones for sale.
Re: Verizon exchange replacement
Thanks for the update bro. I was on hold for 20 minutes trying to talk to a Verizon rep then hung up. A few tech news sites (the verge, cnet, etc) are reporting that Verizon released a statement saying exchange note 7 devices but I have yet to hear confirmation of that on Verizon's website or hear it from a Verizon rep.
I'd really like to keep my note 7...but three incidents regarding exploding batteries with replacement units in the past week have me really conflicted....I can say that looking from media pictures of the devices, they were all the black colored note 7s, and I have a blue coral one so that gives me a little hope....but not much.
Thanks for the update bro. I was on hold for 20 minutes trying to talk to a Verizon rep then hung up. A few tech news sites (the verge, cnet, etc) are reporting that Verizon released a statement saying exchange note 7 devices but I have yet to hear confirmation of that on Verizon's website or hear it from a Verizon rep.
I'd really like to keep my note 7...but three incidents regarding exploding batteries with replacement units in the past week have me really conflicted....I can say that looking from media pictures of the devices, they were all the black colored note 7s, and I have a blue coral one so that gives me a little hope....but not much.
JoBudden
Well-known member
- Oct 21, 2015
- 462
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Re: Verizon exchange replacement
My biggest worry right now is. the lack of carrier support ( ie: Updates ) to those of us who keep the phones. Seeing as how they aren't going to support the phone anymore. also means no local accessories. bums me out because I like the phone.
My biggest worry right now is. the lack of carrier support ( ie: Updates ) to those of us who keep the phones. Seeing as how they aren't going to support the phone anymore. also means no local accessories. bums me out because I like the phone.
Re: Verizon exchange replacement
I have to wait for the manager. As of now they are not allowing exchanges because there is no official announcement.
I have to wait for the manager. As of now they are not allowing exchanges because there is no official announcement.
Re: Verizon exchange replacement
So heads up. There is no way to exchange replacement for verizon.
So heads up. There is no way to exchange replacement for verizon.
TheLibertarian
Well-known member
- Sep 3, 2012
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Re: Verizon exchange replacement
All four big US carriers are letting customers exchange replacement Note 7 - The Verge
Hm.
All four big US carriers are letting customers exchange replacement Note 7 - The Verge
Hm.
Re: Verizon exchange replacement
Thats not proof. Thats why i couldn't exchange without official announcement.
Thats not proof. Thats why i couldn't exchange without official announcement.
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