Verizon- pie update?

Anyone else who did the pie update notice HD video calls no longer work? I have two Note 9's and can't make video calls now.

Mine has a X on it so I'm assuming don't work
 

Attachments

  • 1368.jpg
    1368.jpg
    7.6 KB · Views: 173
I'll snap a picture of mine that way u can match it

I turned off Battery Optimization for the app and and cleared cache and data and now it's working again. Not sure which actually fixed it as I didn't test inbetween each setting change though.
 
I just now tested video calling on my Note 9 and it worked fine for me. I'm on Verizon. I tested calling a buddy who is also on Verizon and he has an LG G6. worked fine for both of us.
 
I just now tested video calling on my Note 9 and it worked fine for me. I'm on Verizon. I tested calling a buddy who is also on Verizon and he has an LG G6. worked fine for both of us.

Did you do the sd card pie update also?
 
I turned off Battery Optimization for the app and and cleared cache and data and now it's working again. Not sure which actually fixed it as I didn't test inbetween each setting change though.

Ok good it's working again...
 
I did the update from SD and everything seems to be fine except my timezone. If I have it set to automatic time which get time from the network, it switches from Eastern -5utc to Atlantic time -4UTC. I am firmly in Eastern time and nowhere near a timezone change. Sometimes the phone will stay in Eastern for a few hours and the switches to Atlantic. If I reboot time zone is corrected but in an hour or so switches to Atlantic. Time zone will correct if I switch from Global network to LTE/CDMA or viceversa. This is a temporary fix. In an hour or so back to Atlantic. Now I have to keep the phone on manual time.

Any ideas?
 
I did the update from SD and everything seems to be fine except my timezone. If I have it set to automatic time which get time from the network, it switches from Eastern -5utc to Atlantic time -4UTC. I am firmly in Eastern time and nowhere near a timezone change. Sometimes the phone will stay in Eastern for a few hours and the switches to Atlantic. If I reboot time zone is corrected but in an hour or so switches to Atlantic. Time zone will correct if I switch from Global network to LTE/CDMA or viceversa. This is a temporary fix. In an hour or so back to Atlantic. Now I have to keep the phone on manual time.

Any ideas?

Eventually it will tell there's a update for time zone and prompt you to restart , just not sure how long it takes before you receive that notification.
 

Latest posts

Trending Posts

Forum statistics

Threads
956,719
Messages
6,969,611
Members
3,163,600
Latest member
Estherlampard