FYI, my wife's name is Bianca (her name is first on the account and in the thread): Dude said that I should have phone no later than today or omtorrow morning. Here is the thread. this is such a first world problem / soap opera as to when we're getting our Notes. lolol
AT&T: Hello! How may I help you today?
AT&T: Our agents are currently assisting other customers. Please wait and the next available agent will assist you.
Sebastian: It's great to meet you, Bianca! How may I help you today?
Bianca: Hi Sebastian - just wondering when the Note 7s will ship out
Bianca: I'm sure you're getting this question a lot today
Sebastian: Oh no worries Bianca
Sebastian: Just to confirm did you pre order your Note7 ?
Bianca: yes, on aug 8th
Sebastian: Awesome!
Sebastian: Oh well! this new Note7 must arrive between today and tomorrow
Sebastian: No worries
Bianca: 'arrive to ME by today or tomorrow?
Sebastian: Correct Bianca
Bianca: That is awesome, even though the status online still says Preparing to Ship
Sebastian: I totally understand your concern about this ship day, but actually it will arrive soon! no worries
Bianca: just weird I haven't gotten a tracking number
Bianca: sorry, bit exited lol
Bianca: excited
Sebastian: Sure! I understand your are feeling !
Sebastian: Just give us a few hours to get every thing done for you
Sebastian:
Bianca: awesome- so they are shipping already?
Sebastian: As I can see in my system everything is being set up, please give us some hours, your new phone must come very soon
Bianca: ok- just seeing if soon is Friday or soon is today or tomorrow
Sebastian: It will arrive to you by today or tomorrow morning
Bianca: AHHH! thank you
Sebastian: You are so welcome! Bianca
Sebastian: Is there anything else that I can help with? I want to be absolutely sure that I have taken care of you today!