Questions about the Huawei P20 pro

[Lucy Davies]

On my Honor device, you go into Settings, scroll down and tap Advanced Settings, scroll down to Backup and Reset, and then tap Factory Data Reset.

There is no advanced settings on this phone. Not that I can find.

 

[Scienceguy Labs]

There is no advanced settings on this phone. Not that I can find.

Take a look at this: https://youtu.be/KyPbU9vQ0uo

 

[Lucy Davies]

Ok I've done the factory data reset & started it as a new device but how do I change to the Google keyboard?

 

[Scienceguy Labs]

Ok I've done the factory data reset & started it as a new device but how do I change to the Google keyboard?

You'll need to download Gboard from the Play Store. Once downloaded, just open it like any other app and it will walk you through the process of setting it up.

 

[Lucy Davies]

You'll need to download Gboard from the Play Store. Once downloaded, just open it like any other app and it will walk you through the process of setting it up.

Don't worry I've found it. Got the phone all set up for how I had it before but can't find the turn off vibrations from twitter notifications. Also can't find the always on display too.

 

[Scienceguy Labs]

Don't worry I've found it. Got the phone all set up for how I had it before but can't find the turn off vibrations from twitter notifications. Also can't find the always on display too.

Good. Glad you got it set up like you want it.

I can't help you with Twitter, unfortunately.

For the AOD, go to Settings, Security, Screen Lock & Passwords, Always Display Information.

 

[Scienceguy Labs]

This link might have some useful information for you, too.

https://www.digitaltrends.com/mobile/huawei-p20-and-p20-pro-tips-and-tricks/

 

[Lucy Davies]

Thank you now I have my AOD plus I read that article too. Thank you was useful.

 

[Scienceguy Labs]

Thank you now I have my AOD plus I read that article too. Thank you was useful.

That's great. You're welcome. Glad you got it working.

 

[Lucy Davies]

For some reason when I got to settings then choose my Huawei ID I can't get cloud to connect. Every time I try it says failed to connect to server. Had it connected before I factory reset the phone. Any ideas how to get it connected?

 

[Scienceguy Labs]

For some reason when I got to settings then choose my Huawei ID I can't get cloud to connect. Every time I try it says failed to connect to server. Had it connected before I factory reset the phone. Any ideas how to get it connected?

I never used Huawei's cloud service, so I'm not sure what's going on. You might want to try logging in to your account from your PC to see if it gives you any info. You might need to add your phone to your account again since you reset it, but that's probably not the issue.

 

[Truman82]

How is your Facebook app? I'm having scrolling lag and stutters a lot.

 

[doohsun]

I've noticed the same but this seemed to happen after Facebook did some updates definitely them and not the phone.

 

[Lucy Davies]

How is your Facebook app? I'm having scrolling lag and stutters a lot.

Before I factory reset the phone Facebook did lag a bit when scrolling but now I've set it up as a new device it hasn't lagged at all.


Also resolved my own problem of not getting cloud enabled on my Huawei account I tried it on 4G instead of WiFi & it worked happy now.

 

[Lucy Davies]

Is there somewhere I can buy the official Huawei charger cable? Looked on Amazon & there are just third party ones. Need a spare so I can charge my phone while I'm out playing Pokémon go all day & don't wanna damage the only cable I have for this phone.

 

[Lucy Davies]

It's been a week since I factory reset this phone there has been no restarts at all. Still adding a few apps back everyday & nearly complete with all my apps only a few left to download. Maybe I did have a buggy set up from my old phone.

 

[Scienceguy Labs]

It's been a week since I factory reset this phone there has been no restarts at all. Still adding a few apps back everyday & nearly complete with all my apps only a few left to download. Maybe I did have a buggy set up from my old phone.

That's great news. I'm glad you got it working the way you want.

 

[Lucy Davies]

That's great news. I'm glad you got it working the way you want.

Yeah the phones been brilliant since factory resetting it. No problems what so ever just hope it stays like this. Next thing to do soon is get all my music across from my old phone's SD card.

 

[Agnelija]

Hello. Recently I've received a new Huawei P 20 Pro and since my previous bad experience with my old phone, I've developed a phobia- I am afraid of my breaking my new phone! So, just to be safe, I thought I will drop my question in here, maybe someone will be able to help me out.

Question in regards to wifi- How's your Hp20P is catching the signal? Lets say your home wifi- is the connection good? How long does it take to actualy see wifi symbol after you press wifi on your screen? Because at the 1st and 2nd day after I've received a phone it worked like a bee, but now, it seems to me, that it's becoming a little bit slower ( I mean, to connect to wifi). I takes maybe 1 sec more than usual. Maybe it's how it should be? Because since the wifi is coming from the other source than the phone itself, maybe that why sometimes you can catch signal within 1 secs and sometimes it takes 3secs. In other words- wifi waves are not related with phone settings...are they? Because my older Huawei, being very old phone, managed to connect to wifi, but it took like 15-20 secs everytime and it was painfuly slow.

I just want to live at peace, knowing that it's just happening in my mind ( I mean that wifi takes 1sec or even 0.5 mili sec to load up) But just to be sure, is it happening for you as well, when sometimes it connect straight to wifi, but sometimes it takes a little bit more time?

Thank you!

 

[Lucy Davies]

WiFi signal on my Huawei p20 Pro is fine & it's a good strong connection. When I come home & turn WiFi on it only takes about a second after I've turned WiFi on. It's very fast at connection, faster than my other phone.