This has become a MAJOR circus!!! I have been told three different things in two days. 1. Yesterday (9/12) Chris (844 number rep) states that I can get the S7E as a loaner until the Note 7's arrive and ready to be distributed, and us loaners would be priority before general public. He was to email me a new EIP but said it might take a few hours before I receive it due to processing by Supervisor. 2. As of today (9/13) I have yet to receive any new EIP, so I called the 844 number again and spoke with Natasha. She said that policy has changed and they are not requiring EIP's to be signed. She said that my loaner order yesterday was never placed and that she would place the correct order for my S7E loaner. 3. I swear, 5 minutes later, an EIP shows up in my email. I didn't know if I should sign or not due to previous conversation, but didnt' want any order to be canceled. So I go ahead and sign the EIP, and start getting emails from T-Mobile with order info, ect. ect. I went to my T-Mobile account to check order status and I be dang if there are TWO S7E "in process" to be delivered tomorrow. WTF........Once again, I call the 844 number and talk with Kristen. She said that Natasha was wrong and you DO have to sign an EIP, but all charges will be reversed on my bill, and she will cancel one of the loaner S7E orders. Of course when I go and check my Order Status, Kristen canceled the order that pertains to the EIP I signed, and the Non EIP order is suppose to be delivered tomorrow. OMG!!! I know this is all happening as each minute passes, but you would think there would be a partial thread of consistency. I also was told (for what it's worth) that the Note 7 replacements might be delivered by the end of Oct or first part of NOV....AARRGG Sorry for rant...