I'm trying to stay calm and wait it out until Wednesday to go back to the one Best Buy I got a "pre-order" from.. But I am also itching to get a new device back in my hands, because my current Passport is slowly dying. I was finally able to get the ringer to start working again after almost a week of it not ringing at all when I got a phone call. I would get email and text alerts, but not phone calls. I'm tempted to call over to the original Best Buy store I purchased, and ultimately returned that Note to, to see if they have any yet. When I did my return, the guy said they should have them by the following Monday (it was a Saturday when i took it in), but he never offered to put me on any kind of reservation list for the replacement.