T-Mobile Samsung Galaxy Note7 Ordering Information

[Kelly Kearns]

Never used a screen protector with a note.

I got one on my Note 2 and used it like two weeks and I was done.

 

[Kalkarni00]

I'm set up camp in this forum until someone gets their device . Refresing the forum and my T-Mobile every couple hours

Lol I will start looking out for your posts lol

 

[UN1QUEx]

Glad to see I'm not the only one doing that lol. I thought I was crazy.

I thought I was the only one doing that too , glad to see I'm not crazy either!

 

[Kilroy672]

I'm set up camp in this forum until someone gets their device . Refresing the forum and my T-Mobile every couple hours

Im refreshing at least once or twice a hour. Sometimes every 15 min... Lol...☺

Posted via the Android Central App

 

[debdroid1a]

Not to fond of the blue. It seems like it has the shine that the silver has. Still happy with my sexy black choice. Hope everyone gets the color that they hope. If not you waited this long you might as well wait a little longer to get exactly what you want.

That's what I'm thinking. I'm wanting the blue myself and figure I'll have to wait for that one.

Posted via the *Note 5*

 

[shnweller]

I'm not even with T Mobile and I'm checking this thread out tons of times a day waiting to see if you guys are starting to see movement. Lol

 

[nitroevo]

Shoot I'm hoping the shipment is early too. I never preordered from t mobile before

 

[JJones1210]

Anyone get this when trying to check your order status? I ordered the black the day after pre orders started. I click on the +, but it doesn't do anything. I did get both a Twitter DM and a text with a confirmation code, but have never been able to see a date.

 

[ctown81]

Anyone get this when trying to check your order status? I ordered the black the day after pre orders started. I click on the +, but it doesn't do anything. I did get both a Twitter DM and a text with a confirmation code, but have never been able to see a date.

//uploads.tapatalk-cdn.com/20160809/839a06c43017210c55572444830f2e02.jpg

I hear it's normal for JOD customers.

 

[Siggystyle]

Anyone get this when trying to check your order status? I ordered the black the day after pre orders started. I click on the +, but it doesn't do anything. I did get both a Twitter DM and a text with a confirmation code, but have never been able to see a date.

//uploads.tapatalk-cdn.com/20160809/839a06c43017210c55572444830f2e02.jpg

This is common with some pre-orders that I have seen

 

[Siggystyle]

Anyone get this when trying to check your order status? I ordered the black the day after pre orders started. I click on the +, but it doesn't do anything. I did get both a Twitter DM and a text with a confirmation code, but have never been able to see a date.

//uploads.tapatalk-cdn.com/20160809/839a06c43017210c55572444830f2e02.jpg

They all seem to come from S7/S7E too

 

[Nygiants1991]

Anyone get this when trying to check your order status? I ordered the black the day after pre orders started. I click on the +, but it doesn't do anything. I did get both a Twitter DM and a text with a confirmation code, but have never been able to see a date.

//uploads.tapatalk-cdn.com/20160809/839a06c43017210c55572444830f2e02.jpg

If your on JOD that's why. It's normal for all JOD upgrades

 

[Kelly Kearns]

They all seem to come from S7/S7E too

It's JOD. I placed a pre-order with TMO and I have a Note 5. I canceled my pre-order because my other order method came through.

Mine looked like that also.

 

[EMGSM]

Glad to see I'm not the only one doing that lol. I thought I was crazy.

We're all crazy for constantly checking the N7's status. DELIVER ALREADY!!!

 

[JJones1210]

If your on JOD that's why. It's normal for all JOD upgrades

Cool, never pre ordered before so I had no idea. Thanks ( and go Giants!)

 

[Kilroy672]

With nearly 950 comments who will be the lucky one to post #1,000? Let's hope it will be the lucky one who says thier phone has been shipped or has a shipping label and ready to be shipped.

Posted via the Android Central App

 

[Masterramy]

Hi friends, so like you all, I have a few Note 7s I'm waiting on and hoping I won't be delayed, but since there seems to be confusion and speculation about how preorders are handled at Tmo, I hope this info helps

Posted via the Android Central App

 

[Siggystyle]

Hi friends, so like you all, I have a few Note 7s I'm waiting on and hoping I won't be delayed, but since there seems to be confusion and speculation about how preorders are handled at Tmo, I hope this info helps

Posted via the Android Central App

Textbook pre-order info...

 

[despar49]

Hey guys, does anyone know if there will be a large difference in recieval date between priority mail vs. overnight mail from T-Mobile? I went in-store to order and they set my order up for priority mail; anyone with past experiences like this?

 

[besweeet]

Hi friends, so like you all, I have a few Note 7s I'm waiting on and hoping I won't be delayed, but since there seems to be confusion and speculation about how preorders are handled at Tmo, I hope this info helps

Posted via the Android Central App

Text version below. #ManualLabor
Pre-Orders

• Pre-orders work the same as backorders in our device order management systems and are required to be ship-to orders.
• Most pre-orders are available in Retail, Web and through Customer Care, but the option to pre-order devices may vary by channel depending on availability.
• Estimated ship dates are provided at the time of pre-order and coincide with the expected launch dates of devices.
• Orders are shipped out in the order in which they are they are submitted (typo on T-Mobile's part?).
• Pre-orders do not ship until all devices in a multi-device order are in stock.
• To prevent delays, customers who order two devices should complete separate orders for each device.
• EIP orders are not considered complete and shipped until E-signatures have been signed within 96 hours of order dates. If the authorizations expire, customers lose their places in line.
• Customers have to provide a valid credit card to complete a pre-order.
• Customers will receive notification when the order ships or if there is a problem.
• Pay in Advance customers cannot pre-order devices.

JUMP! pre-orders

• Customers must wait for their new devices to arrive and then log into their My T-Mobile accounts to print return shipping labels on the Order and trade-in status page.
• Customers can then package their trade-in devices, attach the printed labels to the packages, and drop them off the package (another T-Mobile typo?) at a USPS location.
• When Assurant gets the trade-in devices, the remaining balance for the original EIP is paid off (which can take up to three bill cycles).
• Customers can return to the Order and trade-in status page at any time to track their returns, view the credit status and accept or decline the assessed value when an exception occurs.
• Customers can also view their DRP Agreements, POS receipts (if applicable), and any pictures associated with new assessed values.

JUMP! On Demand pre-orders

• Customer can place ship-to pre-orders through Retail or Care and will not be charged until their new devices ship.
• Customers have 14 days from the date they receive their new devices to return their originally leased devices back to Retail stores - Leased devices cannot be mailed back to T-Mobile or Assurant.
• Customers' original lease balances are forgiven once they successfully return their originally leased devices back to Retail stores.
• Customers who want to trade-in their current devices when upgrading to leases must mail their original device to Assurant within 30 days of shipment of their new devices. This does not apply to lease to lease upgrades since all leased devices must be returned to Retail stores.