Another GS3 screen (or digitizer) problem - please help !
Dear forum experts,
I have a problem with my Samsung Galaxy S3 screen, but I'm not sure whether it's a screen or a digitizer problem. The reason that I'm asking is because I can get a screen replacement kit on Amazon for about $18 (excluding digitizer), whereas a full repair of the screen (presumably replacing a faulty digitzer as well, if any) costs $150.
Problem/observations:
- I am able to turn my phone on and my screen works normally
- However, once the screen goes black (either because I press the power button or due to idling), the screen cannot be turned back on
- The lights at the bottom of the phone and the charging light are working
- I know that the phone is responding to me pressing the power button because the lights at the bottom turn on when I press it, it's just that the screen remains black
- I can swipe to unlock and press icons (blindly), and there is sound, so I know that the screen is responding to my touch, but the screen remains black
I have tried:
- Removing the battery and pressing the power button for 1 minute to drain power
- Factory reset
Basically is my screen or digitizer broken?
Thank you so much for all of your expert advice.
Regards,
dc
Dear forum experts,
I have a problem with my Samsung Galaxy S3 screen, but I'm not sure whether it's a screen or a digitizer problem. The reason that I'm asking is because I can get a screen replacement kit on Amazon for about $18 (excluding digitizer), whereas a full repair of the screen (presumably replacing a faulty digitzer as well, if any) costs $150.
Problem/observations:
- I am able to turn my phone on and my screen works normally
- However, once the screen goes black (either because I press the power button or due to idling), the screen cannot be turned back on
- The lights at the bottom of the phone and the charging light are working
- I know that the phone is responding to me pressing the power button because the lights at the bottom turn on when I press it, it's just that the screen remains black
- I can swipe to unlock and press icons (blindly), and there is sound, so I know that the screen is responding to my touch, but the screen remains black
I have tried:
- Removing the battery and pressing the power button for 1 minute to drain power
- Factory reset
Basically is my screen or digitizer broken?
Thank you so much for all of your expert advice.
Regards,
dc