Samsung and AT&T to reportedly exchange water-damaged Galaxy S4 Active handsets

ztmike

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Dec 27, 2010
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What about people that bought from eBay I bought mine off there but it was new.

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Almeuit

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Apr 17, 2012
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What about people that bought from eBay I bought mine off there but it was new.

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Doubt it since you didn't buy from them. Doesn't hurt to try though :).

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Aug 1, 2013
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They should 100% back up the device from damage from water, pretty much anything since they made those claims in the device description.
Glad they are following good customer service practice...for now
 

wamsille

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I bought an Active 8/9. By 8/13 I had to replace it. Water got in through somewhere but did not set off the phone moisture indicator, just the battery. First store I visited promised to help and then turned me away. After another two hours another store hooked me up but I am stuck with the Active unless I cancel service.

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