Sprint ONE April 19th

It's $99 for new lines. Wonder why that wasn't advertised.

Sent from my Galaxy Nexus using Tapatalk 2
 
What's the order status say for you guys? Mine says something about validation

Sent from my EVO using Tapatalk 2
 
What's the order status say for you guys? Mine says something about validation

Sent from my EVO using Tapatalk 2

Yup, mine said the same thing. Wasn't sure if it was because I'm not the primary account holder (my line isn't eligible for an upgrade so I logged in as the primary account holder, which isn't me, and bought the One for a phone that was eligible on the same plan). Since the name of the primary account holder, the name of the eligible phone number and the name of the phone purchaser were all different, I thought maybe it raised some red flags in their system.
 
Mine says:

Status: Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you by Friday, April 19. For questions, visit sprint.com/preorder.
 
Yeah, same here, but then an hour after I placed the order got an email from Sprint. ". Please do not reply to this email. Replies to this message are routed to an unmonitored mailbox. Important order alert! We are experiencing a delay in processing your recent Sprint order. Your items will be shipped to you as quickly as possible. Please Note: * If you pre-ordered an HTC One, we will do our best to get it to you by Friday, April 19 and you will be notified the second it ships. You'll be notified by email when the item(s) below are shipped to you. We may send multiple packages and emails providing important details. You can monitor the progress of your order by entering your order number at sprint.com/myorder."


Anybody else get the same thing.?
Sent from my PG86100 using Tapatalk 2
 
I got the same email.
Yeah, same here, but then an hour after I placed the order got an email from Sprint. ". Please do not reply to this email. Replies to this message are routed to an unmonitored mailbox. Important order alert! We are experiencing a delay in processing your recent Sprint order. Your items will be shipped to you as quickly as possible. Please Note: * If you pre-ordered an HTC One, we will do our best to get it to you by Friday, April 19 and you will be notified the second it ships. You'll be notified by email when the item(s) below are shipped to you. We may send multiple packages and emails providing important details. You can monitor the progress of your order by entering your order number at sprint.com/myorder."


Anybody else get the same thing.?
Sent from my PG86100 using Tapatalk 2
 
Was told yesterday by chat rep on Sprints website I could pre-order off contract since I'm not due for upgrade. Why am I not surprised that was misinformation, as it appears they are limiting pre-orders to new customers/new lines or eligible upgrades. Oh well....hope there's not a shortage on 4/19.
 
Was told yesterday by chat rep on Sprints website I could pre-order off contract since I'm not due for upgrade. Why am I not surprised that was misinformation, as it appears they are limiting pre-orders to new customers/new lines or eligible upgrades. Oh well....hope there's not a shortage on 4/19.

Funny, I was told the opposite by sprint chat reps yesterday but was able to order off contract this morning. I've seen posts by a few others who successfully ordered off contract this morning as well.
 
Funny, I was told the opposite by sprint chat reps yesterday but was able to order off contract this morning. I've seen posts by a few others who successfully ordered off contract this morning as well.

I placed my order off contact too, also with no issues.
 
It is $99 for new customers, but you have to buy a top shelf plan. I wanted the family plan for my wife and me with unlimited data and text but not unlimited minutes which was $130/month. With the One it says you can only use it with the everything unlimited plan which is $190/month so I would end up paying more in the end.
 
Yeah, same here, but then an hour after I placed the order got an email from Sprint. ". Please do not reply to this email. Replies to this message are routed to an unmonitored mailbox. Important order alert! We are experiencing a delay in processing your recent Sprint order. Your items will be shipped to you as quickly as possible. Please Note: * If you pre-ordered an HTC One, we will do our best to get it to you by Friday, April 19 and you will be notified the second it ships. You'll be notified by email when the item(s) below are shipped to you. We may send multiple packages and emails providing important details. You can monitor the progress of your order by entering your order number at sprint.com/myorder."


Anybody else get the same thing.?
Sent from my PG86100 using Tapatalk 2
I got it too, probably because of the demand and they're waiting on getting them from HTC.
I'd be great to get it a day or too before the 19th.
 
Worst case scenario, I'll have someone at my local store hold a black launch day phone for me.

Sent from my Galaxy Nexus using Tapatalk 2
 
Just tried over the phone and was able to preorder without a problem! Leave it to online chat help to have no clue...

Sent from my EVO using Android Central Forums
 
Preordered right when the page went live and just received the same email this morning about the delays in processing.

Has Sprint ever been late on a promised preorder date? I won't be in town after the 19th so was hoping to get it by then.
 
They are always about 2 days early except for the iPhone.

Sent from my Galaxy Nexus using Tapatalk 2
 
They are always about 2 days early except for the iPhone.

Sent from my Galaxy Nexus using Tapatalk 2

Here's hoping!

As a side note, I was hoping to get a screen protector in addition to the phone, but I didn't see any protectors on the sprint website. Do they carry these in store a few days before launch, or will we have to wait until the 19th to get one? I was really just looking for something cheap until Martin Fields starts selling their One screen protector.
 

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