T-Mobile Samsung Galaxy Note7 Ordering Information

[Kelly Kearns]

Just got off the phone with T-Mobile. Phone isn't coming today. Y'all got my hopes up with this stupid thread - but I should have just trusted the text message I received over the weekend.

Their system says "Shipped" and they created all the labels and everything to "get ready" for when they get the phones in so everything is ready to ship out immediately.

The texts we all should have gotten say this:

"Get ready! The Samsung Galaxy Note7 releases next week. We're packing your T-Mobile order # over the weekend and will start shipping for delivery by 8/19. You'll see a shipping notification but it may take several days for tracking info to be available"

They weren't kidding when they sent that text. So they charged our accounts and printed the labels (which triggers a shipped status all throughout their systems), but they haven't gotten the phones yet. So nothing went out. This is what I was told when I called, and I tend to believe it.

That date from TMO will be that no matter what. There is a contact involved they can not give an earlier date, even if it has shipped.

 

[No its patrick_20]

How did you get your imei #?

 

[RichBrown68]

Remember what you were doing this past Thursday? It doesn't seem like very long ago at all, does it? That's four days, the longest you're going to have to wait for your phone. It's really not far away, folks. And Hey, whenever they arrive, I still have to wait an extra day. So five for me... But still very close.

Posted via the Android Central App

 

[anon(782252)]

Where are the phones coming from? Cause now mine is saying it'll be delayed due to flooding in LA

Are you in Louisiana? If so, it might be delayed. Phones coming from Louisville.

 

[UN1QUEx]

Mine is 1:45 to 3:45.. Only 12 right now.. Will keep everyone updated.

 

[Kelly Kearns]

A lie by them. They had them because I already got my imei number

Posted via the Android Central App

The lie is the 18th?

 

[No its patrick_20]

No I'm in California

 

[hailsusy90]

Remember what you were doing this past Thursday? It doesn't seem like very long ago at all, does it? That's four days, the longest you're going to have to wait for your phone. It's really not far away, folks. And Hey, whenever they arrive, I still have to wait an extra day. So five for me... But still very close.

Posted via the Android Central App

Why do you have to wait an extra day?

 

[Kelly Kearns]

A lie by them. They had them because I already got my imei number

Posted via the Android Central App

Yes they have the IMEI numbers, they got them when the phones came in. I'm not understanding what the lie is..

 

[No its patrick_20]

Are you in Louisiana? If so, it might be delayed. Phones coming from Louisville.

No, I'm in California

 

[hugg727]

Mine is still showing "Delivery address change requested"

 

[Kelly Kearns]

How did you get your imei

They will be on the JOD, Jump and EIP.

 

[anon(782252)]

Yes the have the IMEI numbers, they got them when the phones came in. I'm not understanding what the lie is..

The rep said T-Mobile didn't even have the phones yet, they just printed labels.

 

[Kelly Kearns]

Tmo and ups is being stupid. Normally ups doesn't show an estimated delivery until they actually receive a package. They don't typically generate that until package in hand. Since you could generate a label and not ship for up to a week .

They aren't processing the normal way.

 

[anon(782252)]

No I'm in California

What's happening in Louisiana won't effect you then.

 

[No its patrick_20]

Yes the have the IMEI numbers, they got them when the phones came in. I'm not understanding what the lie is..

He's saying he got his imei # though

 

[Kelly Kearns]

I'm interested as well.

It is on the info they send you for Jump, JOD, EIP..

 

[queenren]

Ha, I am the last person that should be rushing this thing.

I am still in the HOSPITAL!! ,

I want them to move it to in transit so I can redirect to the hospital room or leave at the UPS store close to me. But, I have all the Note 7 goodies with me. Case, Temp Glass, 200gb SD card, back up 115 gbs off my Note 4, I am ready to roll. Just as I was typing this, the docs told me they are keeping me longer..Dam..now, I really got to redirect to my room.. Well, at 75, you can't have everything...

Oh no! I hope you're doing ok!

 

[Kelly Kearns]

I don't have that message yet.

That is the message that Amy showed. That will only affect LA.

 

[Fabian Lopez]

Here's the thing guys, I dont think we're gonna see our phones today, might be till tomorrow maybe even thursday. You see the thing is that tmobile probably did create the labels and they are actually waiting to be picked up by UPS. Tmobile doesnt know we are checking on UPS My Choice and seeing that our labels have been created with overnight shipping for the next day from when they were created which puts them on today. We arent supposed to know they created the labels and still holding them, we are just supposed to know that they're on their way.

That sounds about right. Why would they mark the phones shipped in our Tmobile accounts though. Dickk move Tmobile.