Thunderbolt Pre Announcement Waiting Room & Availability Thread.

I just tried chat.. I got "We don't have that date as of yet" So, who knows.. I'll be happy if it's tomorrow though! And just got this as well... *Me* I had been hearing that tomorrow that is was going to be in stores
VZ: It may be we don't know yet so we are not able to give out any dates. "
 
I just got this line from Cindy Lou Who:
Cindy: Unfortunately we are not given any information on this phone. I would not do that to you. What ever information we are given we have to give it to the customer.

She sounds like a real freedom fighter.
 
I just tried chat.. I got "We don't have that date as of yet" So, who knows.. I'll be happy if it's tomorrow though! And just got this as well... *Me* I had been hearing that tomorrow that is was going to be in stores
VZ: It may be we don't know yet so we are not able to give out any dates. "

I just got this:

You: so do you have any idea/guess on the thunderbolt?


VZW: No, I wish I did sorry. I can send you a link to the page that shows it. But it doesn't have a release date on it.
 
even though I know its not going to come out tm...i am def not going to be able to sleep well tonight! AHHHHH
 
No reason to be so negative. :-\

Worst case scenario... we're stuck waiting like we expected to be anyways. Lol
Oh believe me I don't want to have to be negative. I actually got a voicemail on Saturday from my Best Buy that I pre-ordered at. Brandon told me that they didn't have the Thunderbolt in stock yet, but they are still expecting it on the 14th. But that they would give me a call so I wouldn't have to come into the store and be disappointed. I get the feeling my store didn't have too many pre-orders since they are making personal calls to those who did.
 
I talked to one rep first that said "we don't have any htc thunderbolt for sale, can i help you pick out a phone today?"

then i talked to another rep that knew about it

She said "I'm sorry we don't have any info on the release date for the ThunderBolt. May I ask why your interested in the ThunderBolt?"

I go on to tell her the features of the device and she responds:

"Very well done, your one of my first online customers that know about the device there looking for, you've done your homework"

I also ask about the contracts that changed this year, since you can't get a 1 year contract with the iPhone and i was told by a bestbuy agent that Verizon won't be offering 1 years on there upcoming devices. so she softens that blow by responding "currently we have no info nor was told about the discontinuation of the 1 year contract, I hope that eases your pain a little since i don't have any ThunderBolt release dates for you"

but the fact that two reps have said tomorrow, i can only assume there using the original planned date material on there desk to give to customers.

it would be a nice surprise to have pre-orders start tomorrow morning though :) but might not happen
 
okay.. so I did it one more time, and this one did seem interestly pushing towards "later" and after "midnight".

Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Her'
Her: Hello. Thank you for visiting our chat service. May I help you with your order today?
Me: Hi!
me: I'm interested in purchasing the Thunderbolt but don't see it on the site
Her: Hi! I will be happy to assist you with the Thunderbolt
Me: Thank you 'mam!
Her: The Thunderbolt is not listed on our site at this time however please sign up for free email alerts on our homepage about new products Verizon may release and also check the site later to see if it has been added to the smartphones link
Me: Any idea when it might be released? I'm so ready to get a new phone and this one looks like just what I'm looking for
Her: I understand and hopefully the Thunderbolt will be released soon!
Me!: Alrighty then! Hopefully so. I'm so incredibly tired of my storm 1. It's a sad sad phone lol
Her: I am sorry you are unhappy with your phone and please check the site after midnight for any new updates that might be added
Me: Thank you so very much!
Her: Is there anything else I can assist you with this evening?
 
  • Like
Reactions: delynnie
where is the chat option on VZW website? figure i might as well get on it and see what i get told lol

add any phone to your cart and you will see a "Chat Now" button on the window that pops up at the top of the window.

and yeah i feel ya, its like playing a game of roulette lol i had one that didn't know what the thunderbolt was and one that knew all about it minus the date
 
  • Like
Reactions: blizz419
The fact that all these reps are saying different things leads me to believe that there is still no official word internally from Verizon, otherwise these reps would all be on the same page

Besides, Phil from AC, as well as several other blogs, have insiders that feed them info on stuff like this and they all say the 24th. Usually these insiders are people involved with the actual process, so I trust their word more than I do word from some Sunday night chat rep

Sure, it's possible that something will happen tomorrow. If so, I bet that it's finally an official announcement from Verizon, but that's all
 
If someone gets a hold of a rep that says it's coming tomorrow can you ask them how they have this info? If they heard this from:
-another rep
-some random person
-some ad
-from a head honcho
-it says it in the computer currently
 
I had planned on focusing on work tonight, but this thread has wrecked all of my productivity.

A line from my chat that I found funny, thought I should share:
Cindy: What you can do is chat back in with us tomorrow and see if the phone is launch.
Brian: I habitually check the tech blogs, if it's released tomorrow I'll know about it :)
 
I had planned on focusing on work tonight, but this thread has wrecked all of my productivity.

A line from my chat that I found funny, thought I should share:
Cindy: What you can do is chat back in with us tomorrow and see if the phone is launch.
Brian: I habitually check the tech blogs, if it's released tomorrow I'll know about it :)



"see if the phone is launch" :p

BUT WHO WAS PHONE?
 
I got the generic "Soon but we don't have any release info."

And as the conversation was closing I got this: "Sharonda: Yes, I like that phone myself. You can check back on the site tomorrow and see if any information on its release date will be given."
 

Trending Posts

Forum statistics

Threads
956,899
Messages
6,970,507
Members
3,163,642
Latest member
958ryan