Verizon Note 7 Recall Thread

[ibcop]

I'm sure everyone else will have replacements before Verizon decides to do anything.

Well, you gonna wait for the Note or go for the iTurd?

 

[Android Optimizer]

does anyone know the combo of menu items to get to talk to a human at the local Verizon store?

Press 3, and then it will transfer you through to the Verizon store associated with the phone number you were calling.

 

[miyanc]

I got the same letter. Going tomorrow to check my local store

 

[felloffthetruck]

Well, you gonna wait for the Note or go for the iTurd?

Samsung came just in the nick of time for me to avoid the iTurd. :-\
Was heading out in the morning, now I think I'll stay home.

Any chance Verizon will ship me the replacement or is in store only?

 

[scorpiodsu]

I got the same letter. Going tomorrow to check my local store

Check for what? They're giving 9/21 as the date stores should have by. Just call them and see if they have theirs yet. Don't waste your time to the day after the announcement.

 

[Kalkarni00]

Who else got the text from Verizon, saying September 21? I know I did lol

 

[booboo103]

Emails are rolling out. I'm getting excited //uploads.tapatalk-cdn.com/20160915/d87f755dcef44890d3dd564c994774fb.jpg

What did you use to set that screen up like that?

 

[elvyb]

I received an email from Samsung stating the replacement Note 7 should be in stores by the 21st.
Will be checking Verizon on Sunday.

 

[Schlubbe]

Do we need to go into our local corporate store and get on a list, or are we to assume they're going to be sitting on an adequate supply whenever we decide to drop in for an exchange?

Also, hey moderators! How about a detailed instruction set on how to best back-up your current phone and wipe it clean (encrypt data first, then factory reset?) before turning it in?

 

[TheMiz]

Who else got the text from Verizon, saying September 21? I know I did lol

No text from Verizon just the email from Samsung

 

[TheMiz]

I received an email from Samsung stating the replacement Note 7 should be in stores by the 21st.
Will be checking Verizon on Sunday.

Sunday ? that is the 18th

 

[Kalkarni00]

No text from Verizon just the email from Samsung

What about email? You should get either email or text or both I suppose

 

[Kalkarni00]

No text from Verizon just the email from Samsung

Sorry I didn't the part about the email. Well that's great right? Better than nothing

 

[BxChick]

Who else got the text from Verizon, saying September 21? I know I did lol

I just did as well. I called Verizon and cs is going to call my local Verizon store to reserve one for me. Everyone with a N7 should be the 1st one's to receive the new N7's.... Im keeping my headphones lol

 

[French]

I ordered direct from Verizon online so hopefully I can walk into any Corporate store for the exchange.

 

[Kalkarni00]

I just did as well. I called Verizon and cs is going to call my local Verizon store to reserve one for me. Everyone with a N7 should be the 1st one's to receive the new N7's.... Im keeping my headphones lol

Wait you can do that?! Are you sure the rep will be able to do that for you?

 

[Kalkarni00]

I ordered direct from Verizon online so hopefully I can walk into any Corporate store for the exchange.

Me too I hope I can do that as well

 

[BxChick]

Wait you can do that?! Are you sure the rep will be able to do that for you?

I believe so. He's going to call the store nearest to me on the 21st to make sure that i get my replacement. It just wouldn't be fair for them to sell any N7 until we all get our replacements first.

 

[TheMiz]

Do we need to go into our local corporate store and get on a list, or are we to assume they're going to be sitting on an adequate supply whenever we decide to drop in for an exchange?

Also, hey moderators! How about a detailed instruction set on how to best back-up your current phone and wipe it clean (encrypt data first, then factory reset?) before turning it in?

The encrrypt data is what started my problems at the Canton Ohio store

 

[Kalkarni00]

I believe so. He's going to call the store nearest to me on the 21st to make sure that i get my replacement. It just wouldn't be fair for them to sell any N7 until we all get our replacements first.

This is very true. I am leaving work early on Wednesday to go to the Verizon store and replace it. Doesn't matter what color at this point!