Google Nexus 6P People who have ordered from Huawei

Ordered 64g Aluminium on 10/28 got shipping info yesterday should arrive Friday 11/20. Shipped from Fort Worth to S.Florida.:p
 
After seeing people starting to get delivery info (with order dates later than mine), I figured I'd try the chat feature on Huawei's site.

info: Thank you for choosing Huawei Device USA Chat Support. A representative will be with you shortly.
info: You are now chatting with 'Brian'
you: Hello Brian. I'm checking to see when my order is shipping. HUAWEXXXXXXXX
Brian: I understand, one moment while I research this for you.
you: My first Affirm payment is due by the weekend and I'm not wild about making payments on an item I have not received yet. Thank you.
Brian: I do see your order was placed Oct. 21; please understand that the order delivery time-frame was scheduled for early or late November. We are still hoping to have a tracking number available for you within the month, when available.
you: Ok, but you do see how unreasonable it is for me to make payments on something I have not received yet?
Brian: Of course, I definitely understand the concern; however in any events if you do wish to cancel you would receive a full refund.
you: Ok, so sometime this month you are saying I should receive it?
Brian: Correct
you: Ok, thanks
Brian: We thank you for your inquiry today and hope your experience with Huawei has been a pleasant one. In an effort to continuously improve our service, please click 'close chat' in the upper right corner and you will be provided a survey to complete.

What kind of an answer is "the order delivery time-frame was scheduled for early or late November"??? Can you be any more vague?
If Huawei was worried about impressing American customers, they have good reason to worry. It's almost like they want you to cancel the order.
I'm strangely curious to see how long it takes Huawei to ship the damn thing.
 
I am in the same boat.placed Oct. 21My first Affirm payment is due by the weekend this is crazy I wonder how many other people are in the same boat and still wondering if I should pay for something I haven't received yet.
 
I am in the same boat.placed Oct. 21My first Affirm payment is due by the weekend this is crazy I wonder how many other people are in the same boat and still wondering if I should pay for something I haven't received yet.

Just curious - did you order the 32GB Aluminium model, too?
 
form what I've read on some sites people have already received their 6p even after ordering after I did. Debating whether to pay for something I hadn't received yet
 
Same here, 32 gig Aluminum. I used affirm ad well and called Huawei today. It did seem like they wanted for me to just cancel my order. My speaker is here, lol. My cases are here but no phone. I'll give it till the end of the month and then cancel. They have to give you your money back if they haven't shipped the product yet. Using a N6 at the moment so not in a big rush. Would have liked to have it by Thanksgiving though.

Posted via the Android Central App
 
Are you making payments through them? My payments due soon not just have decide if I should cancel it or not I guess it's not affirms fault
 
My payment is due on the 21st. Will have them push it back Friday if no news.

Posted via the Android Central App
 
Will they push the payments back? I wonder if anyone has gotten there phone that used affirm yet?
 
Ordered Nov 10 (estimate delivery end of Nov-mid Dec), got shipping notice on the 17th and set to arrive the 23rd. 32g aluminum. Also used Affirm.

Posted via the Android Central App
 
I just don't understand how you ordered so late, but are getting the phone shipped already.

Posted via the Android Central App
 
I just don't understand how you ordered so late, but are getting the phone shipped already.

Posted via the Android Central App

I don't either and it seems to be a pattern from what I have been reading. I honestly wasn't expecting the phone until mid-December.
 
Good for you though. I feel like when I call CS, they almost prefer I cxl and order through Google. Next time to be sure.

Posted via the Android Central App
 
Called CS again. Spoke to a manager. They escalated my account, and will notify me if they hear anything. From what I was told is that a small number of pre-orders were delayed for unknown reasons. Huawei is personally handling those orders and CS has very little information as to why and when. The Bluetooth speaker is nice and all, and it is appreciated. A timeframe would be nice though. Like I said in an earlier post, I can wait for a bit, but it is verging on the ridiculous now.

Posted via the Android Central App
 
I went ahead and made my first payment last night also contacted huawei and they said phone hopefully shipped by the end of the month
 

Trending Posts

Members online

Forum statistics

Threads
956,908
Messages
6,970,557
Members
3,163,648
Latest member
crayzeefoo