T-Mobile Note 7 Recall Thread

[crystinonfire]

I haven't turned my N5 in yet...I think it's due back the 5th or 6th I'm wondering if I can get that extended until the replacements come in case anything happens to my N7.

Probably -- I feel like TMo has such great customer service that if you called or went into a store they would probably make some sort of exception.

 

[Blues Fan]

Can you post the actual link that is in the email though? Thanks.

 

[hailsusy90]

Can you post the actual link that is in the email though? Thanks.

https://forums.androidcentral.com/e...%2Fsamsung-galaxy-note7-recall&token=_W5ai92_

 

[hailsusy90]

https://forums.androidcentral.com/e...%2Fsamsung-galaxy-note7-recall&token=1p9YNkH-

https:// explore.t-mobile.com/samsung-galaxy-note7-recall

I don't know why the url comes out like that but it's this just not with the spaces

 

[crystinonfire]

I didn't get this email. Can you please post the link?

I didn't get an email either. Does this mean they don't know that I have a Note 7?!

 

[hailsusy90]

I didn't get an email either. Does this mean they don't know that I have a Note 7?!

I didn't get it either but I used that link to sign up for them to tell me when the new ones come in.

 

[Kelly Kearns]

Let me try the TMO link..

https://forums.androidcentral.com/e...%2Fsamsung-galaxy-note7-recall&token=5fpneSeA

 

[Blues Fan]

My tmobile store I just called doesn't have much info yet but recommends I come into the store to return the device and get a new one. They don't recommend I keep the device now and say I should return it and wait for new ones to come out. What do you think?

 

[Kelly Kearns]

Links are not doing great on the app.

https://forums.androidcentral.com/e...%2Fsamsung-galaxy-note7-recall&token=FUaFkh8C

 

[hailsusy90]

My tmobile store I just called doesn't have much info yet but recommends I come into the store to return the device and get a new one. They don't recommend I keep the device now and say I should return it and wait for new ones to come out. What do you think?

If you have a back up you should. I don't have a back up yet so I have to wait.

 

[hailsusy90]

Links are not doing great on the app.

https://forums.androidcentral.com/e...%2Fsamsung-galaxy-note7-recall&token=TUJUHd7x

You have to put a space in it somewhere like this:

https:// explore.t-mobile.com/samsung-galaxy-note7-recall

 

[Kelly Kearns]

A space means it won't link.

The issue is the Mobile Nations referrer.

The links will still take you to the TMO site though.

 

[crystinonfire]

Can someone confirm or point to a link that says the timeframe is 2-4 weeks now instead of this coming week?

I was okay with using my Note 2 for 1-2 weeks, but a month might be brutal. This standard charging speed is just so terrible. Since I'm JOD, I think I could go to T-Mo and get a Note 5 or an S7E, but then I'd lose my first priority for the non-exploding Note 7...which I don't really want to do. So I just want to make sure I have all the facts.

 

[Thegreatone3]

Can someone confirm or point to a link that says the timeframe is 2-4 weeks now instead of this coming week?

I was okay with using my Note 2 for 1-2 weeks, but a month might be brutal. This standard charging speed is just so terrible. Since I'm JOD, I think I could go to T-Mo and get a Note 5 or an S7E, but then I'd lose my first priority for the non-exploding Note 7...which I don't really want to do. So I just want to make sure I have all the facts.

Post#120. Email says 2-4 weeks.

 

[Stealthieone]

That information is on the tmobile website.. Just go to website and put note 7 in the search.. Brings you right to the form

 

[hailsusy90]

I wonder if it will affect anything if I start using another phone temporarily and put the Note 7 away until it's time to replace it?

 

[Stealthieone]

I wonder if it will affect anything if I start using another phone temporarily and put the Note 7 away until it's time to replace it?

No idea what it could possibly affect

 

[crystinonfire]

Post#120. Email says 2-4 weeks.

Oh wow, DUH. Sorry about that. Sometimes I read too fast for my own good.

 

[hailsusy90]

No idea what it could possibly affect

That on my account it registers that I'm using a different phone and I don't get contacted about a replacement? Lol. Just really paranoid about all this.

 

[Stealthieone]

That on my account it registers that I'm using a different phone and I don't get contacted about a replacement? Lol. Just really paranoid about all this.

I doubt it.. Tmobile doesn't care what phone u use, as long as its 1 sim for that account.. Its all about $$ they wouldn't screw you cause you used a temp phone in the meantime..