T-Mobile Note 7 Recall Thread

[hailsusy90]

I doubt it.. Tmobile doesn't care what phone u use, as long as its 1 sim for that account.. Its all about $$ they wouldn't screw you cause you used a temp phone in the meantime..

I'm going to have to go to them anyway to activate it because my sim card for the Note 7 is too small for that phone. Unless there's some sort of adapter for a nano sim.

 

[Kelly Kearns]

I'm going to have to go to them anyway to activate it because my sim card for the Note 7 is too small for that phone. Unless there's some sort of adapter for a nano sim.

All TMO SIM cards have built in adapters. Did you throw all of the rest of the card away?

 

[irock1985]

That on my account it registers that I'm using a different phone and I don't get contacted about a replacement? Lol. Just really paranoid about all this.

I could definitely see that being an issue... I'd have CS make notes on your account to make sure there is a record of you currently owning a Note. The system may think you just did the exchange option...

 

[hailsusy90]

All TMO SIM cards have built in adapters. Did you throw all of the rest of the card away?

No it's in the Note 7 box somewhere but it's just a cut out

 

[hailsusy90]

I could definitely see that being an issue... I'd have CS make notes on your account to make sure there is a record of you currently owning a Note. The system may think you just did the exchange option...

Exactly. Although I'm on an EIP for the Note 7.

 

[Kelly Kearns]

No it's in the Note 7 box somewhere but it's just a cut out

Look at it, it is an adapter. There is a small piece you can pop out. The SIM card is an adapter for every size SIM.

 

[irock1985]

I'm about to be on my way up to T-Mobile right now to see if I can get a refund for only my screen protector as it doesn't make sense to use one anymore until I get a new phone...

 

[hailsusy90]

Look at it, it is an adapter. There is a small piece you can pop out. The SIM card is an adapter for every size SIM.

Okay. I'll use that then.

 

[Blues Fan]

If I decide to hold onto my Note 7 until a new one comes out do you think they'd still let me swap it out for it?

 

[hailsusy90]

If I decide to hold onto my Note 7 until a new one comes out do you think they'd still let me swap it out for it?

Yes. You just have to wait until they get the new ones.

 

[Kelly Kearns]

If I decide to hold onto my Note 7 until a new one comes out do you think they'd still let me swap it out for it?

If you aren't getting a new Note 7, no reason not to go swap out for the new phone now.

 

[Blues Fan]

If you aren't getting a new Note 7, no reason not to go swap out for the new phone now.

The reason why I don't want to do that is because there is nothing comparable to the Note that is on the market. I don't want the edge which is smaller and older.

 

[jamesrick80]

I did the registration for replacement notification on Tmobiles website....this at least gives me peace of mind until the replacements are available.....

 

[hailsusy90]

I did the registration for replacement notification on Tmobiles website....this at least gives me peace of mind until the replacements are available.....View attachment 238343

Are you supposed to get an email after you request it?

 

[jamesrick80]

Are you supposed to get an email after you request it?

Yep you should get a email...thats the confirmation email I posted in that screenshot....

 

[hailsusy90]

Yep you should get a email...thats the confirmation email I posted in that screenshot....

I didn't get anything. How did you register to request a replacement?

 

[Kelly Kearns]

The reason why I don't want to do that is because there is nothing comparable to the Note that is on the market. I don't want the edge which is smaller and older.

They aren't going to let you keep hanging on and on until you pick something else. They are giving you time.

 

[Kelly Kearns]

I didn't get anything. How did you register to request a replacement?

Might want to check your settings in My T-Mobile.

 

[hailsusy90]

Might want to check your settings in My T-Mobile.

Okay

 

[Kelly Kearns]

BLOW ME VZW............................................YO GET THIS.I WAS TOLD I WILL NOT GET EXCHANGED BY VZW BECAUSE I LEFT CARRIER a few days ago, and even if have purchase proof, wont exchange or refund as i bought on 20th august.

You need to contact Verizon's corporate office or Samsung.