Target Note 7 Recall Thread

[kls629]

Yeah but I think they are still valid because some stores I checked before are now showing new stock and the price went from NA to $899

i doubt they would use the same DPCI as their recall page Product Recall Article Page

 

[aenokea]

Here is an inventory checker for Target if it helps anyone

Target Inventory Checker
255-02-0301att silver
255-02-0302att black

255-04-0301vzw silver
255-04-0302vzw black

255-08-0301sprint silver

Thanks for posting this! Its showing my local Target has 3 phones available... Going down in the morning to see if I can snag one.

 

[Jaxensmommy]

How is it that Samsung says no later than the 21st for all outlets, and Target has none in. I was there when the mail came into receiving and we only got 2 iPhone 7 otter box cases in. This is frustrating.

 

[kls629]

How is it that Samsung says no later than the 21st for all outlets, and Target has none in. I was there when the mail came into receiving and we only got 2 iPhone 7 otter box cases in. This is frustrating.

what state are you in?

 

[Burtonpopo]

Here is an inventory checker for Target if it helps anyone

Target Inventory Checker
255-02-0301att silver
255-02-0302att black

255-04-0301vzw silver
255-04-0302vzw black

255-08-0301sprint silver

Thanks, good info, but I would agree with the poster that I doubt the recalled DPCI are the same as the new DPCI.
A few of my stores have on hand qtys but no saleable qtys, makes me think they have recalled ones still in their system?

Any of the target employees in here able to find the new DPCIs and share with us?

 

[scottishlassy]

Is there any downside to just returning and rebuying somewhere else at this point? You'd only miss out on the $25 Samsung credit, right?

The two year upgrade price is $50 cheaper at Verizon corporate than it was at Target, so I'd still come out ahead and get the phone sooner--or am I missing anything?

Anybody who did the return did you need all the original packaging and whatnot?

AT&T required all packaging and everything that came with the phone.

 

[scottishlassy]

Could you tell me what the message said, really can't make a pointless trip across town to AT&T for nothing

 

[scottishlassy]

I will say the first AT&T store said they wouldn't do the exchange. That I had to go through Target. Second store is the one I worked with last night and they worked it out.

 

[Corey Watford]

Thanks. Ya although I got the first one about shutting off your phone from AT&T, haven't got this one yet.
I did contact the AT&T Store, and the associate spoke to the Samsung rep who said you had to exchange the device back at the "point of sale", he said this was on samsung's site, I don't recall this information, but either way didn't matter all they had were the Blue Model's in lol, Guess this round Black will be the rare one.
Might contact Samsung directly and see if they can personally handle my exchange instead.

 

[scottishlassy]

Thanks. Ya although I got the first one about shutting off your phone from AT&T, haven't got this one yet.
I did contact the AT&T Store, and the associate spoke to the Samsung rep who said you had to exchange the device back at the "point of sale", he said this was on samsung's site, I don't recall this information, but either way didn't matter all they had were the Blue Model's in lol, Guess this round Black will be the rare one.
Might contact Samsung directly and see if they can personally handle my exchange instead.

Might want to take a look at the Samsung recall thread here on the forums. They are having a worse time of getting replacement Note 7s.

If you have more than one AT&T store around, I would check around.

 

[Burtonpopo]

Went to my local verizon store which has new note 7s in stock. They said they couldn't help me because I bought it at Target. I asked if they could shut this one down and sell me a replacement and then I would return old one to target and they said no. Guy told me "The only way you would be able to walk out of here with a new note 7 would be to buy it at full retail price, which we are not even allowing until we have had time to exchange customer's old ones"

Looks like returning it to target for a refund isn't a great idea either...

 

[Corey Watford]

I contacted Samsung directly and told them about Target not having replacement in, by the 21st. She took down a bunch of info, name, number, imei, carrier, store location and number, etc and said they would contact them directly. And told me to contact them back in 24-48hours again
Well see...

 

[steelers1]

Thanks, good info, but I would agree with the poster that I doubt the recalled DPCI are the same as the new DPCI.
A few of my stores have on hand qtys but no saleable qtys, makes me think they have recalled ones still in their system?

Any of the target employees in here able to find the new DPCIs and share with us?

All I know is some Targets that didn't show stock before are now and also have a price listed where they didn't before. When I bought my original note at launch it said saleable quantity zero then too.

 

[steelers1]

Went to my local verizon store which has new note 7s in stock. They said they couldn't help me because I bought it at Target. I asked if they could shut this one down and sell me a replacement and then I would return old one to target and they said no. Guy told me "The only way you would be able to walk out of here with a new note 7 would be to buy it at full retail price, which we are not even allowing until we have had time to exchange customer's old ones"

Looks like returning it to target for a refund isn't a great idea either...

My Verizon said if I could return it to Target that I could then go there and buy one. He said they are selling as well as exchanging. Problem is my Target won't let me return because I don't still have the box.

 

[Burtonpopo]

All I know is some Targets that didn't show stock before are now and also have a price listed where they didn't before. When I bought my original note at launch it said saleable quantity zero then too.

Well if saleable qty was zero when you bought one, then saleable qty must mean something other than "quantity available for sale"
Good job Target....

 

[elolesen]

After being denied and exchange at a corporate Verizon store, I just did a straight up return to the Target I purchased the phone from, went back to Verizon and they added the new phone to my account. No credit pull or anything.

 

[kls629]

After being denied and exchange at a corporate Verizon store, I just did a straight up return to the Target I purchased the phone from, went back to Verizon and they added the new phone to my account. No credit pull or anything.

did target ask for the gift card back?

 

[AtiRadeon1]

Target didn't have any in stock. So i went to a local sprint corporate store and talked with the manager about the exchange. Super simple. Only needed phone and box to scan barcode. Took 15 minutes with some paperwork and now setting up my new phone. He even offered a change in color. No extra charges or fees. Would have to talk to sprint customer support for the $25 credit.

Great experience

 

[steelers1]

Target didn't have any in stock. So i went to a local sprint corporate store and talked with the manager about the exchange. Super simple. Only needed phone and box to scan barcode. Took 15 minutes with some paperwork and now setting up my new phone. He even offered a change in color. No extra charges or fees. Would have to talk to sprint customer support for the $25 credit.

Great experience

Great, so both At&t and Sprint are taking care of target customers but not Verizon

 

[BuckyBeaver]

I called two Target stores in Katy, TX and one said they had no idea when the replacements would be in and the other said they expect new phones this coming Monday. So I'm not sure what to believe. They said they have a list of everyone who purchased one so they think that an email will be sent out notifying when you can come swap it out.